Support Board
Date/Time: Wed, 26 Feb 2025 17:40:36 +0000
Repeated Errors to Log: DTC Client socket (2) | Connect event error. Windows error code 10
View Count: 524
| [2021-05-30 14:24:35] |
| User656492 - Posts: 146 |
|
Hi SC- I'm attempting to get Instance 2 up and running cleanly. I've been wrestling with this for several days now. I thought everything was working properly, but while chasing down an unrelated issue, I looked in Message Log and found errors being reported. In an attempt to clean up the installation, I deleted Instance_2 to start fresh. I then: Created File-New Instance Checked the Symbol List to see that it was already populated. Loaded a chartbook into Instance_2 (nothing loaded yet into Primary Instance. It took a few minutes to download all the data (maybe 20 instruments, 5gb of data over a 310Mbps connection). The data all downloaded with many references to this: CQG WebAPI (Market Orders Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2021-05-30 07:08:43.737 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:43.830 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:43.917 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:44.202 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:44.324 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:44.614 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:45.362 CQG WebAPI (Market Orders Data) | Connecting to the server 127.0.0.1. Port 80 | 2021-05-30 07:08:45.750 DTC Client socket (3) | Creating socket. | 2021-05-30 07:08:45.750 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-05-30 07:08:45.750 DTC Client socket (3) | Connecting to IP: 127.0.0.1. | 2021-05-30 07:08:45.750 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:45.823 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:45.942 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:46.298 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:47.069 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:47.274 Warning: More than one call into OnBufferedSocketReceivedData at same time | 2021-05-30 07:08:47.452 DTC Client socket (3) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2021-05-30 07:08:47.806 -=-= After data downloaded and charts populated, the Message Log fills with this continuously: CQG WebAPI (Market Orders Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2021-05-30 07:12:22.000 CQG WebAPI (Market Orders Data) | Connecting to the server 127.0.0.1. Port 80 | 2021-05-30 07:12:24.002 DTC Client socket (2) | Creating socket. | 2021-05-30 07:12:24.002 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-05-30 07:12:24.002 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2021-05-30 07:12:24.002 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2021-05-30 07:12:26.050 DTC Client socket (2) | CloseSocket call. | 2021-05-30 07:12:26.051 DTC Client socket (2) | Closed. | 2021-05-30 07:12:26.051 DTC Client socket (0) | CloseSocket call. | 2021-05-30 07:12:26.051 CQG WebAPI (Market Orders Data) | Disconnected from the server. | 2021-05-30 07:12:26.051 CQG WebAPI (Market Orders Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2021-05-30 07:12:26.051 CQG WebAPI (Market Orders Data) | Connecting to the server 127.0.0.1. Port 80 | 2021-05-30 07:12:28.047 DTC Client socket (2) | Creating socket. | 2021-05-30 07:12:28.047 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-05-30 07:12:28.047 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2021-05-30 07:12:28.047 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2021-05-30 07:12:30.097 DTC Client socket (2) | CloseSocket call. | 2021-05-30 07:12:30.097 DTC Client socket (0) | CloseSocket call. | 2021-05-30 07:12:30.097 CQG WebAPI (Market Orders Data) | Disconnected from the server. | 2021-05-30 07:12:30.097 CQG WebAPI (Market Orders Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2021-05-30 07:12:30.097 DTC Client socket (2) | Closed. | 2021-05-30 07:12:30.097 Sierrachart APPEARS to be working, so I have no idea how long this has been going on. However, this is obviously symptomatic of an issue as the writing of these messages to the log does not stop. PLEASE HELP. THANK YOU! |
| [2021-05-30 20:23:05] |
| Sierra_Chart Engineering - Posts: 18569 |
|
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-31 02:04:26] |
| Sierra_Chart Engineering - Posts: 18569 |
|
This log identified 2 different issues. We have resolved both of these. We are putting out a new release in about 30 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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