Support Board
Date/Time: Wed, 26 Feb 2025 18:11:10 +0000
Error message with new Market by Order setup
View Count: 548
| [2021-05-27 01:46:56] |
| User816220 - Posts: 80 |
|
I followed the instructions in Notice: Denali Data Feed - Market By Order Changes (Full delivery down to quantity 2) | Post: 267274 and I'm getting an error message with version 2261. I have a trade DOM with an associated watch list. After switching through the symbols in the list, I started getting an orange error box in the DOM when navigating back to previously opened symbols. Symbol is unknown
Click for symbol information. Already subscribed to symbol. New subscription rejected The MBO and market depth data all appears to be working correctly, however. |
| [2021-05-27 13:08:46] |
| John - SC Support - Posts: 38206 |
|
You have a mix of symbols for the same instrument. Select Edit >> Translate Symbols to Current Service.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-27 18:39:25] |
| User816220 - Posts: 80 |
|
Translating the symbols didn't make a difference. Here's a message log cycling through F.US.MNQM21 -> F.US.MESM21 twice. Created the DTC Protocol server. | 2021-05-27 14:26:26.167
DTC Protocol Server listening on port 11099. | 2021-05-27 14:26:26.167 Reading Internal Order ID file. | 2021-05-27 14:26:26.167 Reading Trade Orders file. | 2021-05-27 14:26:26.240 Reading Trade Positions file. | 2021-05-27 14:26:26.241 Reading Trade Account Data files. | 2021-05-27 14:26:26.241 UDPListener (1100). Port 22904 | Listening on UDP port 22904. | 2021-05-27 14:26:26.256 Software version: 2261 64-bit | 2021-05-27 14:26:26.256 Primary Thread ID: 3548 | 2021-05-27 14:26:26.256 Usage end date: 2021-11-12 | 2021-05-27 14:26:26.256 Enabled for: Advanced Features 2. | 2021-05-27 14:26:26.256 Enabled for: Sierra Chart Historical Data Service. | 2021-05-27 14:26:26.256 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-05-27 14:26:26.257 Enabled for: Delayed Denali Exchange Data Feed. | 2021-05-27 14:26:26.257 Enabled for exchange2: CME (Trading Account Required) | 2021-05-27 14:26:26.257 Enabled for exchange2: CBOT (Trading Account Required) | 2021-05-27 14:26:26.257 Enabled for exchange2: COMEX (Trading Account Required) | 2021-05-27 14:26:26.257 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-05-27 14:26:26.257 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-05-27 14:26:26.257 Current selected Data/Trading service: CQG WebAPI | 2021-05-27 14:26:26.257 Custom symbol settings values: enabled | 2021-05-27 14:26:26.257 Chart Update Interval: 200 | 2021-05-27 14:26:26.257 Intraday Data Storage Time Unit: 0 | 2021-05-27 14:26:26.257 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-05-27 14:26:26.257 2021-05-27 18:26:26 Local computer time in UTC | 2021-05-27 14:26:26.257 2021-05-27 14:26:26 Local computer time in SC Time Zone | 2021-05-27 14:26:26.257 2021-05-27 18:26:25 Server time in UTC | 2021-05-27 14:26:26.257 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-05-27 14:26:26.257 Program path: C:\SierraChart\ | 2021-05-27 14:26:26.257 Data Files path: C:\SierraChart\Data\ | 2021-05-27 14:26:26.257 OS Version Number: 6.1 | 2021-05-27 14:26:26.257 Locale Setting: C | 2021-05-27 14:26:26.257 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-05-27 14:26:26.258 Allowed protected custom studies: | 2021-05-27 14:26:26.258 Created the DTC Protocol historical data server. | 2021-05-27 14:26:26.258 HD Server Manager | Listening on port 11098. | 2021-05-27 14:26:26.258 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-05-27 14:26:26.259 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-05-27 14:26:26.281 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-05-27 14:26:26.462 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-05-27 14:26:26.462 Received 5 login tokens. | 2021-05-27 14:26:26.813 Symbol settings MD5 received. Request ID: 1. | 2021-05-27 14:26:27.136 Symbol settings are up-to-date for cqg. | 2021-05-27 14:26:27.136 CQG WebAPI | Connecting to server api.cqg.com | 2021-05-27 14:26:33.036 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-05-27 14:26:33.036 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-05-27 14:26:33.180 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-05-27 14:26:33.180 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2021-05-27 14:26:33.180 CQG WebSocket | Opening WebSocket. | 2021-05-27 14:26:33.234 CQG WebSocket | Sending WebSocket handshake. | 2021-05-27 14:26:33.234 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-05-27 14:26:33.406 CQG WebSocket | Server header | Connection: upgrade | 2021-05-27 14:26:33.406 CQG WebSocket | Server header | Sec-WebSocket-Accept: wdOOJLhqZqRDlD2TMHSY5ydPcKo= | 2021-05-27 14:26:33.406 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-05-27 14:26:33.406 CQG WebSocket | Server header | Upgrade: websocket | 2021-05-27 14:26:33.406 CQG WebSocket | Server header | | 2021-05-27 14:26:33.406 CQG WebSocket | Web socket state is now open. | 2021-05-27 14:26:33.406 CQG WebAPI | WebSocket connected. | 2021-05-27 14:26:33.406 CQG WebAPI | Sending market data logon message. | 2021-05-27 14:26:33.406 CQG WebAPI | Base Time: 2021-05-15T05:59:47. 2021-05-15 05:59:47 | 2021-05-27 14:26:33.597 CQG WebAPI | Logon successful. Session Token = NH6ubg5kQ3YPTAC4DQp1bdAhwweg0jffxnZ+kt3ZrwEBKDYQrInFLndnVqoYRUlpfSrGWDXEsGt | 2021-05-27 14:26:33.597 CQG WebAPI | Connected to server complete. | 2021-05-27 14:26:33.597 Triggering next historical data download in queue. | 2021-05-27 14:26:33.598 Triggering next historical data download in queue. | 2021-05-27 14:26:33.598 Triggering next historical data download in queue. | 2021-05-27 14:26:33.598 Triggering next historical data download in queue. | 2021-05-27 14:26:33.598 Updated verified funded futures trading account ending date to: 2021-06-26 18:26:33 | 2021-05-27 14:26:33.604 CQG WebAPI | Sending Trade Accounts request message. | 2021-05-27 14:26:33.604 No download requests in the queue to start downloads for. | 2021-05-27 14:26:33.605 No download requests in the queue to start downloads for. | 2021-05-27 14:26:33.605 No download requests in the queue to start downloads for. | 2021-05-27 14:26:33.605 No download requests in the queue to start downloads for. | 2021-05-27 14:26:33.605 CQG WebAPI | Brokerage name: AMP. Account Name: 124426 | 2021-05-27 14:26:33.708 CQG WebAPI | Sending collateral subscribe request. | 2021-05-27 14:26:33.708 CQG WebAPI | Sending positions subscribe request. RequestID: 55695 | 2021-05-27 14:26:38.605 CQG WebAPI | Sending orders subscribe request. RequestID: 55696 | 2021-05-27 14:26:38.605 F.US.MNQM21 #1 | Reloading chart. | 2021-05-27 14:26:53.946 F.US.MNQM21 #1 | StartDateTimeForLoadingOrderFills: 2021-05-13 14:26:04 | 2021-05-27 14:26:54.193 Mapping F.US.MNQM21 to MNQM21. Service code: cme | 2021-05-27 14:26:54.356 SC Data - All Services | Starting real-time market data updates for: F.US.MNQM21 (MNQM21). ID: 1 Service code: cme | 2021-05-27 14:26:54.356 SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 443 | 2021-05-27 14:26:54.356 CQG WebAPI | Sending symbol resolution request for F.US.MNQM21. ID: 55697 | 2021-05-27 14:26:54.356 SC Data - All Services | Requesting security definition data for: F.US.MNQM21 (MNQM21). ID: 1 | 2021-05-27 14:26:54.356 Starting DelayedDownloadMonitoringTimer | 2021-05-27 14:26:54.356 Starting HDTimeoutTimer | 2021-05-27 14:26:54.356 Added historical Intraday data request for F.US.MNQM21 to the queue. | 2021-05-27 14:26:54.356 Intraday data recording state for symbol F.US.MNQM21 is set to download 'Pending'. | 2021-05-27 14:26:54.356 Triggering next historical data download in queue. | 2021-05-27 14:26:54.356 DTC Client socket (2) | Creating socket. | 2021-05-27 14:26:54.357 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-05-27 14:26:54.357 DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2021-05-27 14:26:54.357 Delaying start of download for F.US.MNQM21 | 2021-05-27 14:26:54.357 CQG WebAPI | Received symbol resolution report for symbol F.US.MNQM21. Search Symbol: F.US.MNQM21. Request ID: 55697. Contract ID: 2. | 2021-05-27 14:26:54.408 SC Data - All Services | Network connection to server complete. | 2021-05-27 14:26:54.421 SC Data - All Services | Starting socket receive thread. | 2021-05-27 14:26:54.421 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-05-27 14:26:54.421 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-05-27 14:26:54.539 SC Data - All Services | Sending logon request message. | 2021-05-27 14:26:54.539 SC Data - All Services | Received logon response. | 2021-05-27 14:26:55.389 SC Data - All Services | Server Name: SC Realtime Server. | 2021-05-27 14:26:55.389 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-05-27 14:26:55.389 SC Data - All Services | Successfully connected. | 2021-05-27 14:26:55.389 SC Data - All Services | Trading is not supported. | 2021-05-27 14:26:55.389 SC Data - All Services | Restarting real-time data updates for symbol: F.US.MNQM21 -> MNQM21 | 2021-05-27 14:26:55.389 SC Data - All Services | Received security definition for symbol F.US.MNQM21 | 2021-05-27 14:26:55.577 Requesting market depth updates for: F.US.MNQM21 if supported. | 2021-05-27 14:26:58.636 SC Data - All Services (Market Orders Data) | Connecting to the server ds21.sierracharts.com. Port 10060 | 2021-05-27 14:26:58.636 DTC Client socket (3) | Creating socket. | 2021-05-27 14:26:58.637 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-05-27 14:26:58.637 DTC Client socket (3) | Connecting to IP: 216.1.90.129. | 2021-05-27 14:26:58.637 SC Data - All Services (Market Orders Data) | Network connection to server complete. | 2021-05-27 14:26:58.701 SC Data - All Services (Market Orders Data) | Starting socket receive thread. | 2021-05-27 14:26:58.701 SC Data - All Services (Market Orders Data) | Sending encoding request to server: Binary VLS. Compression: standard | 2021-05-27 14:26:58.701 SC Data - All Services (Market Orders Data) | Setting DTC encoding to Binary VLS | 2021-05-27 14:26:58.766 SC Data - All Services (Market Orders Data) | Sending logon request message. | 2021-05-27 14:26:58.766 SC Data - All Services | Clearing market depth for F.US.MNQM21 | 2021-05-27 14:26:58.802 SC Data - All Services (Market Orders Data) | Received logon response. | 2021-05-27 14:26:59.557 SC Data - All Services (Market Orders Data) | Server Name: SC Realtime Server. | 2021-05-27 14:26:59.557 SC Data - All Services (Market Orders Data) | Server protocol version: 8. Client protocol version: 8 | 2021-05-27 14:26:59.557 SC Data - All Services (Market Orders Data) | Successfully connected. | 2021-05-27 14:26:59.557 SC Data - All Services (Market Orders Data) | Trading is not supported. | 2021-05-27 14:26:59.557 SC Data - All Services (Market Orders Data) | Starting market orders updates for: MNQM21. MinimumMarketByOrderQuantity: 0. Service code: cme | 2021-05-27 14:26:59.557 SC Data - All Services (Market Orders Data) | Restarting market orders data for symbol: F.US.MNQM21 -> MNQM21 | 2021-05-27 14:26:59.557 HD Request # 1 | Downloading Intraday chart data for F.US.MNQM21 to the file F.US.MNQM21.scid. Service: cme | 2021-05-27 14:27:00.430 HD Request # 1 | Download start date-time: 2021-05-27 14:26:04.000000. File last date-time: 2021-05-27 14:26:04.313000 | 2021-05-27 14:27:00.430 HD Request # 1 | Using server: ds23.sierracharts.com port 10150 | 2021-05-27 14:27:00.430 Socket (4) | Creating socket. | 2021-05-27 14:27:00.431 Socket (4) | New receive buffer size: 5242880 | 2021-05-27 14:27:00.431 Socket (4) | Connecting to IP: 216.1.90.130. | 2021-05-27 14:27:00.431 HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-05-27 14:27:00.566 HD Request # 1 | Sending historical data logon request message. | 2021-05-27 14:27:00.566 HD Request # 1 | Requesting Intraday data. Start date-time: 2021-05-27 14:26:04. Record interval: 0. Symbol: MNQM21 | 2021-05-27 14:27:01.117 HD Request # 1 | Decompressing data. | 2021-05-27 14:27:01.177 HD Request # 1 | Receiving Intraday data for F.US.MNQM21 starting at 2021-05-27 14:26:04.230000 | 2021-05-27 14:27:01.182 Socket (4) | CloseSocket call. | 2021-05-27 14:27:01.183 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-05-27 14:27:01.183 Historical data download thread signaled to stop. | 2021-05-27 14:27:01.183 HD Request # 1 | Timestamp of first Intraday data file record written: 2021-05-27 14:26:04.594000 | 2021-05-27 14:27:01.183 HD Request # 1 | Received 484 records from 2021-05-27 14:26:04.230000 to 2021-05-27 14:26:57.511000 (53.3 seconds) and wrote 481 records for F.US.MNQM21 | 2021-05-27 14:27:01.183 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2021-05-27 18:26:57.511000 | 2021-05-27 14:27:01.184 Added 23 Time and Sales records to Intraday data file for F.US.MNQM21 after download. | 2021-05-27 14:27:01.184 HD Request # 1 | Completion time: 1s | 2021-05-27 14:27:01.184 HD Request # 1 | Intraday data download complete for F.US.MNQM21. Unique request ID: 1 | 2021-05-27 14:27:01.184 Removing historical data download ID 1. | 2021-05-27 14:27:01.184 Real-time Intraday chart data file updates started for F.US.MNQM21 | 2021-05-27 14:27:01.184 Intraday chart data file opened for F.US.MNQM21 | 2021-05-27 14:27:01.184 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-05-27 14:27:01.184 Triggering next historical data download in queue. | 2021-05-27 14:27:01.184 No download requests in the queue to start downloads for. | 2021-05-27 14:27:01.184 Socket (4) | Socket gracefully closed by remote side. | 2021-05-27 14:27:01.245 Socket (4) | Closed. | 2021-05-27 14:27:01.245 Opened cached Intraday file: C:\SierraChart\Data\F.US.MNQM21.scid. Thread ID: 7164 | 2021-05-27 14:27:06.260 F.US.MESM21[M] #1 | Reloading chart. | 2021-05-27 14:27:29.688 F.US.MESM21[M] #1 | StartDateTimeForLoadingOrderFills: 2021-05-13 14:26:04 | 2021-05-27 14:27:29.838 Mapping F.US.MESM21 to MESM21. Service code: cme | 2021-05-27 14:27:29.893 SC Data - All Services | Starting real-time market data updates for: F.US.MESM21 (MESM21). ID: 2 Service code: cme | 2021-05-27 14:27:29.893 CQG WebAPI | Sending symbol resolution request for F.US.MESM21. ID: 55698 | 2021-05-27 14:27:29.893 SC Data - All Services | Requesting security definition data for: F.US.MESM21 (MESM21). ID: 2 | 2021-05-27 14:27:29.893 Added historical Intraday data request for F.US.MESM21 to the queue. | 2021-05-27 14:27:29.893 Intraday data recording state for symbol F.US.MESM21 is set to download 'Pending'. | 2021-05-27 14:27:29.893 Triggering next historical data download in queue. | 2021-05-27 14:27:29.893 Delaying start of download for F.US.MESM21 | 2021-05-27 14:27:29.898 CQG WebAPI | Received symbol resolution report for symbol F.US.MESM21. Search Symbol: F.US.MESM21. Request ID: 55698. Contract ID: 3. | 2021-05-27 14:27:29.948 SC Data - All Services | Received security definition for symbol F.US.MESM21 | 2021-05-27 14:27:30.031 Unsubscribed from market depth data for F.US.MNQM21 | 2021-05-27 14:27:33.689 Requesting market depth updates for: F.US.MESM21 if supported. | 2021-05-27 14:27:33.689 SC Data - All Services (Market Orders Data) | Starting market orders updates for: MESM21. MinimumMarketByOrderQuantity: 0. Service code: cme | 2021-05-27 14:27:33.689 SC Data - All Services | Clearing market depth for F.US.MESM21 | 2021-05-27 14:27:33.841 HD Request # 2 | Downloading Intraday chart data for F.US.MESM21 to the file F.US.MESM21.scid. Service: cme | 2021-05-27 14:27:35.919 HD Request # 2 | Download start date-time: 2021-05-27 14:26:04.000000. File last date-time: 2021-05-27 14:26:04.274002 | 2021-05-27 14:27:35.919 HD Request # 2 | Using server: ds21.sierracharts.com port 10149 | 2021-05-27 14:27:35.919 Socket (4) | Creating socket. | 2021-05-27 14:27:35.919 Socket (4) | New receive buffer size: 5242880 | 2021-05-27 14:27:35.919 Socket (4) | Connecting to IP: 216.1.90.129. | 2021-05-27 14:27:35.919 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-05-27 14:27:36.045 HD Request # 2 | Sending historical data logon request message. | 2021-05-27 14:27:36.045 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-05-27 14:26:04. Record interval: 0. Symbol: MESM21 | 2021-05-27 14:27:36.596 HD Request # 2 | Decompressing data. | 2021-05-27 14:27:36.656 HD Request # 2 | Receiving Intraday data for F.US.MESM21 starting at 2021-05-27 14:26:04.273000 | 2021-05-27 14:27:36.659 Socket (4) | CloseSocket call. | 2021-05-27 14:27:36.660 Historical data download thread signaled to stop. | 2021-05-27 14:27:36.660 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-05-27 14:27:36.660 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-05-27 14:26:04.386000 | 2021-05-27 14:27:36.660 HD Request # 2 | Received 531 records from 2021-05-27 14:26:04.273000 to 2021-05-27 14:27:32.136000 (87.9 seconds) and wrote 527 records for F.US.MESM21 | 2021-05-27 14:27:36.660 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2021-05-27 18:27:32.136000 | 2021-05-27 14:27:36.661 Added 4 Time and Sales records to Intraday data file for F.US.MESM21 after download. | 2021-05-27 14:27:36.661 HD Request # 2 | Completion time: 1s | 2021-05-27 14:27:36.661 HD Request # 2 | Intraday data download complete for F.US.MESM21. Unique request ID: 2 | 2021-05-27 14:27:36.661 Removing historical data download ID 2. | 2021-05-27 14:27:36.661 Real-time Intraday chart data file updates started for F.US.MESM21 | 2021-05-27 14:27:36.661 Intraday chart data file opened for F.US.MESM21 | 2021-05-27 14:27:36.661 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-05-27 14:27:36.661 Triggering next historical data download in queue. | 2021-05-27 14:27:36.661 No download requests in the queue to start downloads for. | 2021-05-27 14:27:36.661 Socket (4) | Socket gracefully closed by remote side. | 2021-05-27 14:27:36.720 Socket (4) | Closed. | 2021-05-27 14:27:36.721 Opened cached Intraday file: C:\SierraChart\Data\F.US.MESM21.scid. Thread ID: 7164 | 2021-05-27 14:27:41.262 F.US.MNQM21[M] #1 | Reloading chart. | 2021-05-27 14:27:48.272 F.US.MNQM21[M] #1 | StartDateTimeForLoadingOrderFills: 2021-05-13 14:27:48 | 2021-05-27 14:27:48.515 Unsubscribed from market depth data for F.US.MESM21 | 2021-05-27 14:27:48.712 Requesting market depth updates for: F.US.MNQM21 if supported. | 2021-05-27 14:27:48.712 SC Data - All Services (Market Orders Data) | Starting market orders updates for: MNQM21. MinimumMarketByOrderQuantity: 0. Service code: cme | 2021-05-27 14:27:48.712 Symbol Error - F.US.MNQM21 is unknown, unavailable, or improperly formatted. Already subscribed to symbol. New subscription rejected. | 2021-05-27 14:27:48.812 SC Data - All Services (Market Orders Data) | Market Orders data has been rejected for symbol: F.US.MNQM21. Already subscribed to market orders for symbol MNQM21 for service code cme. Rejecting new subscription. | 2021-05-27 14:27:48.812 SC Data - All Services | Clearing market depth for F.US.MNQM21 | 2021-05-27 14:27:48.862 F.US.MESM21[M] #1 | Reloading chart. | 2021-05-27 14:27:53.576 Unsubscribed from market depth data for F.US.MNQM21 | 2021-05-27 14:27:53.720 Requesting market depth updates for: F.US.MESM21 if supported. | 2021-05-27 14:27:53.720 SC Data - All Services (Market Orders Data) | Starting market orders updates for: MESM21. MinimumMarketByOrderQuantity: 0. Service code: cme | 2021-05-27 14:27:53.720 F.US.MESM21[M] #1 | StartDateTimeForLoadingOrderFills: 2021-05-13 14:27:53 | 2021-05-27 14:27:53.724 SC Data - All Services | Clearing market depth for F.US.MESM21 | 2021-05-27 14:27:53.801 Symbol Error - F.US.MESM21 is unknown, unavailable, or improperly formatted. Already subscribed to symbol. New subscription rejected. | 2021-05-27 14:27:53.863 SC Data - All Services (Market Orders Data) | Market Orders data has been rejected for symbol: F.US.MESM21. Already subscribed to market orders for symbol MESM21 for service code cme. Rejecting new subscription. | 2021-05-27 14:27:53.864 |
| [2021-05-28 13:54:03] |
| John - SC Support - Posts: 38206 |
|
Are you wanting to get the Market by Order (MBO) data? If so, then you need to be on Package 12 and go through the instructions at the following link to get the data: Market By Order Data: Step-by-Step Instructions Otherwise, we want you to set the following option to No - Global Settings >> Sierra Chart Server Settings >> Subscribe Market by Order Data When Market Depth Subscribe. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-29 15:43:49] |
| Sierra_Chart Engineering - Posts: 18569 |
|
We are looking more into this issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-29 15:43:55
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| [2021-05-29 21:56:39] |
| |
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We did identify the issue. We are resolving this now. We will have a new release out within an hour.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-29 23:02:15] |
| Sierra_Chart Engineering - Posts: 18569 |
|
We have released version 2267 which resolves this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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