Support Board
Date/Time: Wed, 26 Feb 2025 16:09:13 +0000
Unable to place a trade
View Count: 431
| [2021-05-26 01:20:07] |
| User109175 - Posts: 28 |
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Hi I am trying to trade the micro MGCQ21 but when i place my trade I get the following error: "Trading Evaluator order update (Order reject). Info: Symbol is unknown for trading. Internal Order ID: 81. Service Order ID: (none). Symbol: MGCQ21-COMEX *" Can you please advise. Ive been told my a friend that i need to "adjust the micro symbol to get the correct one" but i dont know which function exactly I need to choose. Thanks |
| [2021-05-26 02:20:38] |
| Sierra_Chart Engineering - Posts: 18569 |
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The correct symbol is: MGCQ21. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that, use this menu command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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