Support Board
Date/Time: Mon, 25 Nov 2024 20:22:15 +0000
CTS orders and position
View Count: 1208
| [2014-03-12 14:37:32] |
| User31732 - Posts: 32 |
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Здравствуйте, вчера и сегодня при входе в трейд моя позиция в SC исчезает в течение нескольких секунд после входа, ордера ОСО остаются. При закрытии трейда SC считает, что я открыл новый трейд в противоположную сторону. Последние сделки в trade activity log никак не посчитаны. Это стало происходить после обновления с 1102 на 1106 и 1107. |
| [2014-03-13 15:03:51] |
| User31732 - Posts: 32 |
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Hello, i've read this thread Notice: CTS Trading Service Symbols So my issue with position dissapearing in SC related to a problems with market ID? |
| [2014-03-13 17:17:08] |
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The problem with the Trade Positions disappearing has to do with the format of the symbol. In 1102 you need to use the older format and in 1106 and higher you need to use the new format. The symbol formats are given here: Notice: CTS Trading Service Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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