Support Board
Date/Time: Wed, 26 Feb 2025 13:58:38 +0000
Non updated account balance for Rithmic Trading Account
View Count: 573
| [2021-05-21 18:32:43] |
| User527163 - Posts: 4 |
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Hello, I received a statement last night reflecting my deposit into my AMP account of $****. This morning my account balance in Sierra charts has not updated. Also, I have paid for charting service again and I can not connect to Ritmic trading to trade. Please help me resolve these issues. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=51242 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=51243 |
| [2021-05-21 19:07:05] |
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We cannot help with Rithmic account balances. At this time we are not supporting Rithmic. You need to contact your broker and have them move you to CQG: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-21 19:07:31
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