Support Board
Date/Time: Wed, 26 Feb 2025 10:03:11 +0000
cannot connect to Hong Kong Future HKFE
View Count: 474
| [2021-05-17 16:16:28] |
| User599160 - Posts: 6 |
|
today I cannot connect to Hong KOng Future HKFE, no feed pls help
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| [2021-05-17 18:28:55] |
| John - SC Support - Posts: 38172 |
|
There was a problem last night, but it was resolved. If you are continuing to have an issue, then let us know and get us a copy of your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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