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Date/Time: Wed, 26 Feb 2025 10:17:08 +0000



DOM automatically changes my live account to Sim on SC All Services

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[2021-05-17 15:07:50]
startledbymoth - Posts: 39
Using AMP as an FCM, using CQG for order execution. I can see my balance and AMP account number within Sierra Chart while connected to SC all services.

Subscribed to Sierra Chart package 11 with Denali data.

When I place an order while connected to SC All services, the DOM automatically changes my live account to Sim. I cannot place live orders, it automatically reverts to SIM.
I can only place live orders while connected to CQG Web API, but I get no market data while connected to this option.

Please advise, thanks!
[2021-05-17 15:31:51]
Sierra Chart Engineering - Posts: 104368
Yes this does make sense. If you want to submit orders you must use CQG.

Follow the instructions here:

CQG Trading Platform Service: Setup Instructions

And to access the Denali Exchange Data Feed at the same time, refer to the instructions here:
https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#IntegrationWithTradingServicess
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-05-17 15:32:00

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