Support Board
Date/Time: Wed, 26 Feb 2025 09:49:06 +0000
{Urgent} no real time data in HK Futures
View Count: 550
| [2021-05-17 01:12:43] |
| User553778 - Posts: 15 |
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No real time data in HK futures.Please help!
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| [2021-05-17 01:26:13] |
| User19165 - Posts: 346 |
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This is urgent!
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| [2021-05-17 01:54:36] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-17 02:02:42] |
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The data feed started about 9:56 Hong Kong time. The data started to be received again at that time from our OpenFeed from Barchart. We did not do anything to resolve the problem. We do not know why there was no data since 9:15 which is the usual opening time. We will have to check with our data provider, Barchart, about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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