Support Board
Date/Time: Wed, 26 Feb 2025 06:57:03 +0000
Delayed data
View Count: 601
| [2021-05-12 22:45:48] |
| GreenAlien - Posts: 6 |
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Hello, I re-activated Sierra today and having issues with getting real-time data. I was on CQG earlier, but now shifted to Rythmic. I have set the correct symbols and set File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes. Copy of the Log below: Software version: 2230 64-bit | 2021-05-12 18:19:18.302 Primary Thread ID: 16580 | 2021-05-12 18:19:18.302 Usage end date: 2021-06-12 | 2021-05-12 18:19:18.302 Enabled for: Advanced Features 2. | 2021-05-12 18:19:18.302 Enabled for: Sierra Chart Historical Data Service. | 2021-05-12 18:19:18.302 Enabled for: Delayed Denali Exchange Data Feed. | 2021-05-12 18:19:18.302 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-05-12 18:19:18.302 Current selected Data/Trading service: Rithmic Trading | 2021-05-12 18:19:18.302 Custom symbol settings values: enabled | 2021-05-12 18:19:18.302 Chart Update Interval: 10 | 2021-05-12 18:19:18.302 Intraday Data Storage Time Unit: 0 | 2021-05-12 18:19:18.302 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-05-12 18:19:18.302 2021-05-12 22:19:18 Local computer time in UTC | 2021-05-12 18:19:18.302 2021-05-12 18:19:18 Local computer time in SC Time Zone | 2021-05-12 18:19:18.302 2021-05-12 22:14:32 Server time in UTC | 2021-05-12 18:19:18.302 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-05-12 18:19:18.302 Program path: C:\SierraChart\ | 2021-05-12 18:19:18.302 Data Files path: C:\SierraChart\Data\ | 2021-05-12 18:19:18.302 OS Version Number: 10.0 | 2021-05-12 18:19:18.302 Locale Setting: C | 2021-05-12 18:19:18.302 DLLs: UserContributedStudies_64.dll | 2021-05-12 18:19:18.302 Allowed protected custom studies: | 2021-05-12 18:19:18.302 DTC Client socket (1) | Deleting network socket now after delay. | 2021-05-12 18:19:26.354 Rithmic Trading | Port for executable: 52128 | 2021-05-12 18:19:42.049 Listening socket (1660). Port 52128 | Closed. | 2021-05-12 18:19:42.049 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2021-05-12 18:19:42.050 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2021-05-12 18:19:42.050 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2021-05-12 18:19:42.050 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-05-12 18:19:42.050 Select 'File >> Disconnect' to prevent further connection attempts. | 2021-05-12 18:19:42.050 DTC Client socket (0) | CloseSocket call. | 2021-05-12 18:19:42.115 Rithmic Trading | Disconnected. | 2021-05-12 18:19:42.115 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-05-12 18:19:42.115 Rithmic Trading | Port for executable: 52129 | 2021-05-12 18:19:44.111 Listening socket (1660). Port 52129 | Closed. | 2021-05-12 18:19:44.111 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2021-05-12 18:19:44.112 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2021-05-12 18:19:44.112 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2021-05-12 18:19:44.112 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-05-12 18:19:44.112 Select 'File >> Disconnect' to prevent further connection attempts. | 2021-05-12 18:19:44.112 DTC Client socket (0) | CloseSocket call. | 2021-05-12 18:19:44.123 Rithmic Trading | Disconnected. | 2021-05-12 18:19:44.124 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-05-12 18:19:44.124 |
| [2021-05-13 01:37:32] |
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You are missing the Rithmic Bridge files, you can find them here: Rithmic Bridge Files Please extract them to following location: C:\SierraChart\Rim\ Sierra Chart Support |
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