Support Board
Date/Time: Wed, 26 Feb 2025 07:17:03 +0000
Contract ID Mapping error
View Count: 511
| [2021-05-12 14:57:28] |
| quin6 - Posts: 22 |
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Hey there, I have seen this subject already covered in a previous post but I'm still having trouble. I'm switching to live trading and getting a Contract ID Mapping error. I added symbol to intraday file update list and also created a historical chart. I'm not using the CQG data feed, I have the Denali data feed and my broker is Infinity Futures / Transact. What else should I try? Thanks! |
| [2021-05-12 15:49:15] |
| John - SC Support - Posts: 38172 |
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What exactly is the error you are getting. Please post it into this thread. You should be able to get the full message from your Trade Service Log. Refer to the following: Trading Information Windows: Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-12 20:08:41] |
| quin6 - Posts: 22 |
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Hey John, thanks. I am getting this error.
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error.png| [2021-05-12 20:35:45] |
| John - SC Support - Posts: 38172 |
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This is not familiar to us. You would need to start with TransAct and ask them what is missing, as the error is generated by them.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-12 21:26:51] |
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Have Transact add CL futures to your trading account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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