Support Board
Date/Time: Wed, 26 Feb 2025 05:25:38 +0000
error message re connecting to data feed
View Count: 371
| [2021-05-11 14:00:48] |
| User338277 - Posts: 7 |
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I keep getting error "Connection error message from Service :TransActWS|account login error -1(-1). I have followed everything that I could find in support and still get the connectivity error message. I am on the newest version of Sierra also.
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| [2021-05-11 17:21:07] |
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For help with this, refer to: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError Transact support will need to help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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