Support Board
Date/Time: Mon, 25 Nov 2024 20:54:55 +0000
Errors in IB data
View Count: 1081
| [2014-03-11 15:41:13] |
| User12659 - Posts: 1 |
|
Hello, I have a question about downloading intraday chart data. An error happened to me several times. I opened my platform Sierra chart and it downloaded data. Sometimes it goes without problems, but sometimes it downloaded one extremely big candlestick. Its range was for example 14000000000 in Nasdaq 100. Obviously nonsense. I had no problems with data download in Czech Republic. Now I live in Germany and here it began. Is it possible to fix it or is it because of strictly guarded internet here in Germany? I had also problems here with downloading current version of Sierra and other software updates. I had to delete .scid file and download data again. I did it three times, than it worked again. Do you have any expierences with this problem? And now for example I can not download data 7.3.2014 18:09 to 10.3.2014 20:00... Thank you. |
| [2014-03-11 18:04:31] |
| |
|
Refer to these help topics: http://www.sierrachart.com/index.php?l=doc/helpdetails2.html http://www.sierrachart.com/index.php?l=doc/helpdetails37.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: