Support Board
Date/Time: Wed, 26 Feb 2025 02:09:11 +0000
Routing services
View Count: 645
| [2021-05-04 16:16:44] |
| rtrader101 - Posts: 8 |
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Hello, I saw that Sierra routing fees are taken from my Sierra account. Would it be possible to transfer those fees to my trading account? I did not think about this... Late edit: I found an option - Order Fill Billing Request Pending. I guess it will be solved soon by Edgeclear. Thanks Regards Date Time Of Last Edit: 2021-05-04 18:08:00
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| [2021-05-04 18:14:04] |
| John - SC Support - Posts: 38172 |
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In the case of Edge Clear, they are not setup to have the routing fees billed through them. So you will need to continue to pay for the order routing fees through Sierra Chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-04 18:23:52] |
| rtrader101 - Posts: 8 |
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I was just in contact with them, and they said they are in contact with the clearing firm, to do it. Should be done by EOD.
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| [2021-05-04 19:52:20] |
| John - SC Support - Posts: 38172 |
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Interesting, as they had sent us an email stating they could not do this. Well, if they can get you setup, then great. Let us know what they say. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-05 01:28:04] |
| SC Support - Posts: 1936 |
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Hi rtrader101, I will follow up with you on this tomorrow. Thank you for your patience
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| [2021-05-05 01:41:48] |
| rtrader101 - Posts: 8 |
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Hi, Great to find out we can sort this out. Thanks |
| [2021-05-05 20:23:37] |
| rtrader101 - Posts: 8 |
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Any update on this? I see it's still pending... Thanks Date Time Of Last Edit: 2021-05-05 21:51:34
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| [2021-05-06 00:27:18] |
| SC Support - Posts: 1936 |
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We have sent your request to Dorman Clearing (& Edge Clear) and its up to them to accept it, at which time your Order Fill Billing will be executed through your Futures Trading Account.
Date Time Of Last Edit: 2021-05-06 00:41:54
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