Support Board
Date/Time: Wed, 26 Feb 2025 00:01:18 +0000
My Attached GTC orders keep disappearing at the start of new session
View Count: 568
| [2021-05-04 02:09:04] |
| User304806 - Posts: 3 |
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Ref account: 130977 Hi everyone, I'm experiencing an issue with my attached orders. Last night I had a trade with Micro E-mini Dow being 2 contracts long as a 3 leg order I had my usual stop and target orders attached to it all being “Good till Cancelled” of course. This morning I noticed my attached ordered had both disappeared although I’m still in the trade being long 2 contracts. A similar thing happened to me last week with Micro E-mini Nasdaq and saw my attached ordered had disappeared at the end of the session again while they were “Good till Cancelled” Can you please look into this as I’m very confused on why this is happening and its really affecting my trading. I really appreciate your assistance. Regards, Sean |
| [2021-05-04 05:27:47] |
| Sierra_Chart Engineering - Posts: 18565 |
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Check the Trade >> Trade Orders Window for those orders and actually make sure the Time in Force for them is Good till canceled: Trading Information Windows: Trade Orders Window We will also make sure that field is displayed in the Trade Activity Log in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-04 05:28:31
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