Support Board
Date/Time: Wed, 26 Feb 2025 00:00:41 +0000
New Super Enhanced Trade Simulation Service
View Count: 553
| [2021-05-03 16:22:22] |
| User162315 - Posts: 5 |
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Hi I have tryied to set up the new enhanced trading simulation service, and I have followed all the documented steps but it's not working. for some reasone the newly created sim account does not show up in the trading window. Regards Mekki |
| [2021-05-03 17:45:48] |
| User162315 - Posts: 5 |
|
TradeActivity files query time: 0.126420 seconds. Entries: 0. Current queries: 2 | 2021-05-03 16:31:51.635 TradeActivity files query time: 0.070174 seconds. Entries: 292. Current queries: 1 | 2021-05-03 16:31:51.706 TradeActivity files query time: 0.004173 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:05.652 TradeActivity files query time: 0.004038 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:06.550 TradeActivity files query time: 0.003906 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.466 TradeActivity files query time: 0.003909 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.898 TradeActivity files query time: 0.004097 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.909 TradeActivity files query time: 0.002125 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.956 TradeActivity files query time: 0.001979 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.970 TradeActivity files query time: 0.000449 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:10.975 Trading Evaluator | Requesting trade accounts from server. | 2021-05-03 16:32:11.526 Trading Evaluator | Received 1 accounts from service. | 2021-05-03 16:32:11.645 Trading Evaluator | Requesting Trade Positions data. | 2021-05-03 16:32:16.526 Trading Evaluator | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-05-03 16:32:16.653 TradeActivity files query time: 0.008737 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:25.852 TradeActivity files query time: 0.002115 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:32:26.670 TradeActivity files query time: 0.002378 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:33:02.835 TradeActivity files query time: 0.002675 seconds. Entries: 0. Current queries: 1 | 2021-05-03 16:33:09.465 Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9955. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:19.817 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9956. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:19.817 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9957. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:19.818 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9958. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:25.156 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9959. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:25.157 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9960. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:35:25.158 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9961. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:36:26.037 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9962. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:36:26.037 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9963. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:36:26.037 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9964. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:44:18.361 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9965. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:44:18.362 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9966. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:44:18.362 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9967. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:49:57.905 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9968. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:49:57.906 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9969. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 16:49:57.907 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9970. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:19:37.157 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9971. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:19:37.158 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9972. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:19:37.158 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9973. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:34:50.637 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9974. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:34:50.638 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9975. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:34:50.639 * Trading Evaluator | Requesting trade accounts from server. | 2021-05-03 17:40:35.214 Trading Evaluator | Received 1 accounts from service. | 2021-05-03 17:40:35.335 Trading Evaluator | Requesting Trade Positions data. | 2021-05-03 17:40:40.205 Trading Evaluator | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-05-03 17:40:40.328 Trading Evaluator | Requesting Trade Positions data. | 2021-05-03 17:40:45.322 Trading Evaluator | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-05-03 17:40:45.445 Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9976. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:43:45.741 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9977. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:43:45.742 * Trading Evaluator order update (Order reject). Info: Trade Account 'Mekki_SIM_2' is not authorized. Authorized accounts: . Internal Order ID: 9978. Service Order ID: (none). Symbol: ESM21. Account: Mekki_SIM_2 | 2021-05-03 17:43:45.743 * |
| [2021-05-04 17:37:39] |
| Sierra_Chart Engineering - Posts: 18565 |
|
You have created accounts on the old system. Carefully go through the step-by-step instructions here: Simulated Futures Trading Service: Setup Instructions Be sure to follow the instructions exactly as they are stated. Reload that page to make sure you see the current page. The trading accounts are created directly within the Sierra Chart. Not on this website. We also want you to update to pre-release 2254: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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