Support Board
Date/Time: Tue, 25 Feb 2025 23:14:01 +0000
DLL study not loading
View Count: 838
| [2021-05-01 02:19:32] |
| User202883 - Posts: 24 |
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A dll study file is not showing in Sierra and I'm not sure why. It's in the data folder and I've confirmed that it works for other Sierra users. I'm using the latest update, as are the other users who are able to load this study. Any clue what could be the issue?
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 Screen Shot 2021-04-30 at 11.14.59 PM.png / V - Attached On 2021-05-01 02:18:30 UTC - Size: 17.71 KB - 243 views Screen Shot 2021-04-30 at 11.13.02 PM.png / V - Attached On 2021-05-01 02:18:45 UTC - Size: 12.49 KB - 226 views  TrueMomentum (3).dll - Attached On 2021-05-01 02:19:13 UTC - Size: 14.5 KB - 274 views |
| [2021-05-02 19:50:31] |
| John - SC Support - Posts: 38172 |
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Refer to the following. Although the section is more for developers sending out studies, many of the items apply in all cases: Resolving Custom Study File and Access Issues: Custom Study Problems - Things to Check For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-03 07:40:43] |
| Sierra_Chart Engineering - Posts: 18565 |
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The Window >> Message Log provides specific details about the loading issue. We need to see those lines from the log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-03 12:53:09] |
| ForgivingComputers.com - Posts: 1012 |
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A dll study file is not showing in Sierra and I'm not sure why.
If you are trying to use the DLL you attached (TrueMomentum (3).dll), it will not load because there is a space in the file name. This is not allowed. Advanced Custom Study Interface and Language (ACSIL): Step-By-Step Instructions to Create an Advanced Custom Study Function |
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