Support Board
Date/Time: Tue, 25 Feb 2025 20:44:46 +0000
Question about Payment
View Count: 530
| [2021-04-29 01:17:06] |
| Lavorris WHITE - Posts: 12 |
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Hello I recently renewed my monthly subscription for Sierra Chart on 4.24.21 and I received a message saying that my subscription would expire on 5.4.21 can you help me understand why. I thought that I had a month of service that would only be about 2 weeks. Please help |
| [2021-04-29 03:09:43] |
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You might have more than one Sierra Chart account and the message may be from the other account. This Sierra Chart account that you posted this message with has an ending date of 2021-06-01. You definitely are logging into the wrong account into Sierra Chart. You need to log in using the account that you logged into this Website with. Instructions: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-29 03:09:58
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