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Date/Time: Tue, 25 Feb 2025 18:50:07 +0000



Account balance not showing funds

View Count: 708

[2021-04-27 22:31:41]
User360283 - Posts: 510
I deposited $2600 into my account via wire transfer early today. Broker confirms receipt of funds. Account balance should be $2993.04. Sierra System Notification Message System $0.00 balance. Trade account Monitor shows previous balance of $393.04. Help please. Thanks
[2021-04-27 23:39:10]
Sierra Chart Engineering - Posts: 104368
Sierra System Notification Message System $0.00 balance.
This will not show your balance with the broker.

And regarding the Trade Account Monitor, that data is not within our control when using CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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