Support Board
Date/Time: Tue, 25 Feb 2025 19:02:03 +0000
disappearing bracket orders
View Count: 525
| [2021-04-26 16:17:11] |
| Brian Nord - Posts: 4 |
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Hi there...I have sierra charts running on two computers and wanted to test entering orders. My broker is AMP and I am paying for two CQG login's so that I am able to have multiple computers on at a time. I entered a buy order on on the MNQ with attached stop and target. When I got filled, both the target and stop disappeared. This is the message that I received in the Trade Service Log. Trade Order Error - CQG order update. Status: REJECTED. Text: The order type is not allowed for the commodity. Internal Order ID: 132059. Service Order ID: 979303085. Symbol: F.US.MNQM21. Account: ***** | 2021-04-26 08:53:39.365 * Trade Order Error - CQG order update. Status: REJECTED. Text: This order was rejected with other order in compound order. Internal Order ID: 132060. Service Order ID: 979303086. Symbol: F.US.MNQM21. Account: ***** | 2021-04-26 08:53:39.366 * I have not had problems entering attached orders on my other CQG connection with AMP on my sierra charts account. |
| [2021-04-26 16:33:08] |
| John - SC Support - Posts: 38165 |
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You would need to ask your broker as to why those orders were rejected. One of the things to check is the Time in Force is set to a reasonable value that CQG allows. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-26 21:10:00] |
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Also check the order type that is being used for Attached Orders.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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