Support Board
Date/Time: Tue, 25 Feb 2025 20:14:45 +0000
issues with instance 2
View Count: 635
| [2021-04-23 12:17:27] |
| User61576 - Posts: 445 |
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I had to replace my computer and backed up my 2nd instance used for replies 1. after installing SC, and starting the 2nd instance, I copied from the back up the files from prior results pls check the attached screenshot, the files are in the current library and SC can not get its data 2. in the instance 1 msg log there is an error msg: Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\ACSILCustomChartBars.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.009 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\ACSILDepthBars.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.011 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\CandleStickPatternNames.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.012 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\IntradayRecord.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.012 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\sccolors.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.012 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\scconstants.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.013 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\scdatetime.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.013 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\SCString.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.013 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\scstructures.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.013 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\SCStudyFunctions.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.013 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\SCSymbolData.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.014 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\sierrachart.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.014 * Error opening C:\SierraChart\SierraChartInstance_2\ACS_Source\VAPContainer.h. Windows error code 3: The system cannot find the path specified. | 2021-04-23 08:11:10.014 * Created process C:\SierraChart\SierraChartInstance_2\SierraChart_64.exe. Current folder: C:\SierraChart\SierraChartInstance_2 | 2021-04-23 08:11:11.268 why there is this error? thanks |
 Screenshot_2.png / V - Attached On 2021-04-23 12:17:19 UTC - Size: 134.18 KB - 192 views |
| [2021-04-24 23:54:52] |
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1. You need to change the From date on the Trade Activity Log, back to 2020. The trade activity is dated in the year 2020. 2. What exactly are you doing within Sierra Chart which is causing the errors above? Do those files actually exist? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-24 23:55:08
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| [2021-04-28 20:34:30] |
| User61576 - Posts: 445 |
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i don't think it's copying the main instance and the files don't exist
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| [2021-04-28 20:35:01] |
| User61576 - Posts: 445 |
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btw, i am not getting email notification for new answers on the support forum
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| [2021-04-28 21:36:24] |
| John - SC Support - Posts: 38165 |
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i don't think it's copying the main instance and the files don't exist
It only copies the Main Instance files when the sub-instance is first created. Otherwise, it is just updating some of the program files to make sure the sub-instance is at the same version as the main instance.We are not sure whether you are still having an issue or not. Let us know if you are still having an issue here given the above information. btw, i am not getting email notification for new answers on the support forum
Make sure your email address is correct on this page:https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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