Support Board
Date/Time: Tue, 25 Feb 2025 17:27:41 +0000
Inquiry - connecting to Sierra Chart via CQG
View Count: 544
| [2021-04-22 16:58:44] |
| AC129534 - Posts: 15 |
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I cannot connect to Sierra Chart with CQG. I get the following message from Sierra Chart: CQG WebAPI | Market data logon unsuccessful. Server message: Unknown client application. The AMP says everything is ok. What is the reason? |
| [2021-04-22 17:00:33] |
| John - SC Support - Posts: 38163 |
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Refer to #4 in this section: CQG Trading Platform Service: Common Error Messages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-23 09:14:35] |
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Update Sierra Chart to the latest prerelease following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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