Support Board
Date/Time: Mon, 25 Nov 2024 22:02:22 +0000
FXCM no longer a supported broker?
View Count: 1081
| [2014-03-08 02:24:56] |
| bwalks123 - Posts: 122 |
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I contacted FXCM today requesting my FIX credentials required for sierrachart connection and they told me they no longer do business with SierraChart? Is this true?
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| [2014-03-08 03:25:01] |
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This is news to us. Can you forward us the email you received from them to support AT SierraChart.com.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-08 03:45:43] |
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Also, this is not the first time we have heard customers report this to us about FXCM. Every time it happens, it is always a misunderstanding. Although we are not really sure why it happens.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-08 04:26:19] |
| bwalks123 - Posts: 122 |
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I just forwarded the email from FXCM to support@sierrachart.com Thats really weird, hopefully is is a mix up and I can get everything linked up asap. Thx |
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