Support Board
Date/Time: Tue, 25 Feb 2025 16:36:19 +0000
DOM will Not leave Simulation mode
View Count: 530
[2021-04-19 20:43:17] |
Jim T - Posts: 5 |
The DOM reverts to simulation mode. I unclick simulation mode under Trade and my account number appears. However, as soon as I try to execute either a buy or sell the DOM reverts back to Simulation mode again and will not execute any trade on my live account.
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[2021-04-19 20:51:07] |
John - SC Support - Posts: 38160 |
You have the setting for File >> Data/Trade Service Settings >> Current Selected Service set to SC Data - All Services. This should be set to your trading service. Do you know what trading service you are setup to use from your broker? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-04-19 21:09:44] |
Jim T - Posts: 5 |
It is CQG via AMP
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[2021-04-19 21:12:44] |
John - SC Support - Posts: 38160 |
Make sure you go through these Setup Instructions to make sure you have your Sierra Chart setup to connect to your CQG account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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