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Date/Time: Tue, 25 Feb 2025 15:53:31 +0000

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Right Click Disabled

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[2021-04-19 16:11:22] #1 [Go To First Post]
User806936 - Posts: 6
No right click capability this morning. Not on axis nor on chart. Worked on Friday and nothing today. Suggestions... Thanks

[2021-04-19 16:42:26] #2 [Go To First Post]
John - SC Support - Posts: 38157
Go to Global Settings >> Chart Shortcut Menu and tell us if there are any items listed on the right side list and if there are, tell us a couple of them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-04-19 18:11:20] #3 [Go To First Post]
User806936 - Posts: 6
John, Did you get my last... pointer, chart values cross hairs, chart values widow, chart settins etc...

[2021-04-19 18:12:06] #4 [Go To First Post]
User806936 - Posts: 6
I'll be happy to pay for remote assistance...

[2021-04-19 19:25:54] #5 [Go To First Post]
John - SC Support - Posts: 38157
And you have a Chartbook and chart open, correct? But when you right-click on the graph you get nothing, or do you get something, but not the right information? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-04-19 20:48:21] #6 [Go To First Post]
User806936 - Posts: 6
Hello John, I get no response to right clicking anywhere on the chart...no menu no ability to adjust scale on axis...nothing. ty jack

[2021-04-19 20:52:00] #7 [Go To First Post]
John - SC Support - Posts: 38157
Make sure your phone number is correct on this page: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo And then let us know a good time to call. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-04-19 21:25:25] #8 [Go To First Post]
User806936 - Posts: 6
Thank you John, When all else fails go back to be basics. That said my neighbor got home and I asked if I could borrow his mouse. Okay don't crack up but it was indeed the mouse....only right click mind you....my apology for not checking the hardware. jack

[2021-04-20 13:40:27] #9 [Go To First Post]
John - SC Support - Posts: 38157
Yes, that is interesting. Glad you found the answer. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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