Support Board
Date/Time: Tue, 25 Feb 2025 14:22:35 +0000
duplicate candle
View Count: 589
[2021-04-14 07:40:47] |
User645832 - Posts: 99 |
On the daily charts of commodities that don't trade during the overnight session such as Live Cattle and Lean Hogs, the last daily candle is printed twice (until the commodity starts trading again). Is there a way to eliminate that duplicate candle? |
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[2021-04-15 15:42:26] |
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There are two things that need to be done. First you must use the Denali Exchange Data Feed for data: Denali Exchange Data Feed That is an absolute must and then we need to add some symbol settings for CQG. Do not continue to use CQG data. It is fine to use it for order routing. And besides we are going to be removing support for CME group data through CQG soon. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-15 15:52:56
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[2021-04-16 12:44:20] |
User645832 - Posts: 99 |
Once I switch to Denali what are the redundancy options I would have to access my account in case the platform crashes?
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[2021-04-16 16:26:04] |
John - SC Support - Posts: 38150 |
Denali is just a data feed. You would continue to use the same trading service that you have now, and you would contact your broker in case of any emergency issues with your trades, the same as you do now.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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