Support Board
Date/Time: Tue, 25 Feb 2025 13:05:04 +0000
Live Trading not active
View Count: 515
| [2021-04-13 06:08:31] |
| User435067 - Posts: 13 |
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I've switched from SIM to my new live trading account with the Trade window, when I hit the BUY MKT or SELL MKT, nothing happens. Is there a setting I need to change? I have more than enough funds to cover the margin for the trade as well.
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| [2021-04-13 14:29:39] |
| John - SC Support - Posts: 38150 |
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We would need to know what the messages are in your Trade Service Log. Refer to the following: Trading Information Windows: Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-16 01:58:47] |
| User435067 - Posts: 13 |
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Hi, Here is the Trade Log: TradeActivity files query time: 0.024545 seconds. Entries: 38. Current queries: 1 | 2021-04-15 21:24:21.704 TradeActivity files query time: 0.024786 seconds. Entries: 0. Current queries: 1 | 2021-04-15 21:24:28.200 Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: 11376. Service Order ID: (none). Symbol: MNQM21_FUT_CME. Account: 47020 | 2021-04-15 21:24:31.884 * |
| [2021-04-16 13:47:41] |
| John - SC Support - Posts: 38150 |
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Refer to the information here: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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