Support Board
Date/Time: Tue, 25 Feb 2025 11:26:50 +0000
datafeed no working
View Count: 405
| [2021-04-12 17:34:25] |
| User674939 - Posts: 1 |
|
I am trying to get my equity datafeed to work...i renewed and paid for my software datafeed can you please help |
| [2021-04-12 20:06:38] |
| John - SC Support - Posts: 38150 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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