Support Board
Date/Time: Mon, 25 Nov 2024 21:51:40 +0000
Chart Trading Target Bounces Back After Moving
View Count: 1217
| [2014-03-06 19:42:37] |
| User59724 - Posts: 71 |
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I love the chart trading lines that show my entry and target. A couple of days back I could simply drag the target to any new price, and it would work fine, but now when I drag the target exit to a different price than the original target, it bounces back to the original exit price. What do I need to do?
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| [2014-03-06 21:38:49] |
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If after modifying the price of an order, you notice that the order line jumps back to the original price, then this indicates that the order modification was rejected. The reason it is rejected will be given in Trade >> Trade Service Log at the end of the log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-07 17:36:13] |
| User59724 - Posts: 71 |
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This is what the log says, "Resetting last modify Price and Quantity due to an apparent failed order modification. Internal order ID: 16438 | 2014-03-07 12:32:45" Why is there a failed order modification? |
| [2014-03-07 17:41:42] |
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We see you are using OEC. Update Sierra Chart by selecting Help >> Download Current Version. Let us know if that solves the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-07 17:56:56] |
| User59724 - Posts: 71 |
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Okay I did that. Same problem. Moving my target exit by dragging it on Sierra Charts results in it bouncing back to where it was. I tried moving the stop exit, and that works. It's just the profit target that won't stay. I can delete it, but I can't move it by dragging it.
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| [2014-03-07 18:14:11] |
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We still show you are running version 1099. What do you see as the version on the title bar of Sierra Chart? Here are the instructions to update: http://www.sierrachart.com/index.php?l=doc/download.php#FastUpdate Also please update to the latest Prerelease. Using Help >> Download Prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-07 18:59:31] |
| User59724 - Posts: 71 |
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It says Sierra Chart 1102. Also this just happened. The demo trade did not exit at the target on the chart, even after going through the target by several ticks. It was working on prior days, so I don't know why it isn't know.
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| [2014-03-07 19:21:47] |
| User59724 - Posts: 71 |
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Okay, just made another demo trade and the target exit worked fine this time. Don't know what happened before. But the main problem still exist--I can't move my target exit.
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| [2014-03-07 21:51:07] |
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We need to see the Order Activity lines for this particular order in question. Refer to the instructions here to provide them: https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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