Support Board
Date/Time: Tue, 25 Feb 2025 10:38:29 +0000
Cant get Data feed
View Count: 483
| [2021-04-09 02:29:07] |
| Lavorris WHITE - Posts: 12 |
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Hey I need help I just paid for Sierra charts services on April 4 and now when I try to upload Sierra Charts it says that my data current service package doesn't support this package Im confused I just paid the fee a few days ago can someone please help.
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| [2021-04-09 04:57:14] |
| User647002 - Posts: 2 |
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I'm trying to solve the same problem :(
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| [2021-04-09 15:11:06] |
| John - SC Support - Posts: 38150 |
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Lavorris WHITE: The account with which you have posted from is expired. You have multiple accounts with us, but it looks like the one you should be using is: AC******. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-09 15:11:53] |
| John - SC Support - Posts: 38150 |
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User647002: We do not see any issues with your account. It just renewed today, so your current ending date is May 9, 2021. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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