Support Board
Date/Time: Tue, 25 Feb 2025 08:21:40 +0000
Transact
View Count: 414
| [2021-04-08 18:48:50] |
| User741610 - Posts: 1 |
|
infinity is launching sierra but data feed from infinity is not connecting in sierra said data is disabled |
| [2021-04-08 19:28:40] |
| John - SC Support - Posts: 38150 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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