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Date/Time: Tue, 25 Feb 2025 07:59:33 +0000



Trading from a new computer

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[2021-04-07 22:11:04]
User332967 - Posts: 1
I already have an account with sierra chart and a trading account with infinity futures, Buy and sell orders would appear on the chart.
I have purchased a new computer and need to switch my charting platform. I have downloaded sierra chart on the new computer but cannot get any charts to open.
[2021-04-08 15:08:39]
John - SC Support - Posts: 38150
If you are looking to have the same Chartbooks that were on your other computer, you would need to copy them to the new installation. Refer to the information here:
Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation

If you are actually having a problem opening a chartbook, or getting a new chartbook and chart, then let us know exactly what is happening when you try to open a chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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