Support Board
Date/Time: Tue, 25 Feb 2025 08:36:08 +0000
Cannot Open Sierra
View Count: 392
| [2021-04-07 19:07:47] |
| User176071 - Posts: 7 |
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Staring today, I cannot open Sierra. If I restart Windows 10, I can click the icon and Open. But when I close the application, I cannot re-open at all.
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| [2021-04-07 19:14:15] |
| John - SC Support - Posts: 38150 |
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We have been noticing a recent issue with Trend Micro mistakenly thinking that the Sierra Chart executable has/is a virus and then stopping it from starting. If you are using Trend Micro, then you need to add an exception to allow sierrachart_64.exe to run. If you are not using Trend Micro, or if you need some help with this, let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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