Support Board
Date/Time: Tue, 25 Feb 2025 07:19:16 +0000
Major time lag between daily and minutes on same symbol
View Count: 442
| [2021-04-07 14:50:44] |
| M2m48 - Posts: 10 |
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I have IB data download, Sierra user for a few years. First time issue with download lag from daily chart(same symbol) to minute chart. Reverted back to previous build but problem still persist. Data fill lag in excess of a minute vs almost instantaneously prior to issues. This has been going on for the past two weeks, unsure if issue is Sierra or IB data? , note have secondary platform (TC 2000) and that has no problems. (my understanding is they are also utilizing IB data stream ) although independent from my API. Note no changes whatsoever on Global Settings no changes for years. Mark2m |
| [2021-04-07 14:59:15] |
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We have removed Sierra Chart historical data to be used with Interactive Brokers unless you are also using the Sierra Chart Real-time Exchange Data Feeds for the particular exchanges the symbols are for. Refer to: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG This had only recently gone fully into effect. So this was about a week ago. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-07 15:06:31
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