Support Board
Date/Time: Mon, 25 Nov 2024 22:42:05 +0000
was connected earlier but now system can't connect
View Count: 1452
| [2014-03-06 15:53:54] |
| User74987 - Posts: 16 |
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Hi I was connected to charts earlier this morning but system seems to be stuck trying to "connect" now. I did try to download the new version to see if this would help resolve but didn't help. I was running one 1094 for the last couple of weeks. LIke a few others, I am an OEC user and had my sim dom up at the time. I can bring my dom up now. Date Time Of Last Edit: 2014-03-06 15:56:15
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| [2014-03-06 16:04:37] |
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We notice this currently as well. We are contacting OEC about this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-06 16:05:06
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| [2014-03-14 19:35:14] |
| stevensinfinity - Posts: 8 |
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Hi User74987, I am sorry to hear about your issues with OEC disconnectivity, hopefully they've been correct by now. I am a broker with Infinity Futures and understand the frustration customers can face. It's a shame, because Sierra is such an excellent charting package. With that being said, if you're still having issues our Infinity AT platform works extremely well with Sierra Charts and I more than welcome you guys to try a demo. Feel free to use this link: http://www.infinityfutures.com/practiceaccount.aspx?ref=shae I'm also more than happy to answer any questions you may have. Feel free to contact me at s.haen@infinityfutures.com or by phone at (312) 373-6224. -Stevens Haen |
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