Support Board
Date/Time: Tue, 25 Feb 2025 07:02:27 +0000
CQG Account, Want to get live Data Feed
View Count: 538
| [2021-04-05 15:10:37] |
| juninhovree - Posts: 3 |
|
Hi, I have a CQG account and I translated all symbols to their symbol. But in my QuoteBoard it shows that there is no Volume. And on my Market profile Window I get "Symbol is unknown" Do I need to change my current service package? Or is there something wrong with my CQG account? |
| [2021-04-05 16:55:15] |
| John - SC Support - Posts: 38150 |
|
We would need to see a screenshot of the errors you are getting. Refer to the following: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-06 12:00:23] |
| juninhovree - Posts: 3 |
|
Hi this is the screenshot.
|
Attachment Deleted. Private File |
| [2021-04-06 14:48:27] |
| John - SC Support - Posts: 38150 |
|
You need to talk to your broker about this, as you are not authorized for that data. Refer to the information here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: