Support Board
Date/Time: Tue, 25 Feb 2025 04:01:27 +0000
Issue will rollover calculations for version 2245
View Count: 517
| [2021-04-03 14:59:59] |
| User45989 - Posts: 54 |
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Issue can be seen when viewing symbol FGBLM21-EUREX in range between Feb 10th through March 5th, 2021. You will see stray entries approximately 3pts below the rest of the price action (so 171 would be ~168) Continuous contract settings are set to "Date Rule Rollover, Back Adjusted". Also tested on 2239 and same issue is seen. Let me know if you require further information. Screenshot attached. |
 Screenshot 2021-04-03 085825.png / V - Attached On 2021-04-03 14:58:47 UTC - Size: 52.07 KB - 203 views |
| [2021-04-03 15:39:54] |
| User45989 - Posts: 54 |
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I believe that this issue was introduced this month and may have something to do with the new data. I double checked some data that I had downloaded from a month ago and the problem did not exist. I have copies of both of the new FGBL daily/1min files if you would like to review the differences.
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Private File Private File Attachment Deleted. |
| [2021-04-04 00:25:49] |
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There is something wrong with the data that you have. Notice how the data is repeating when you look at the dates. This is what we see: http://www.sierrachart.com/image.php?Image=1617495917561.png Follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-04 00:26:09
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