Support Board
Date/Time: Fri, 29 Nov 2024 08:40:31 +0000
[Locked] - Non Professional Account
View Count: 1263
[2021-04-01 16:28:40] |
mjackson34 - Posts: 11 |
Hello, My account has been labeled as a professional account for exchange data. I am not a professional, how do I go about changing this so I can access the correct pricing on my exchange fees? |
[2021-04-01 18:32:28] |
John - SC Support - Posts: 36350 |
We see that your agreements were filled out properly as a Non-Professional, so we do not know why you were tagged as Professional. We have taken care of this for you. You can continue through the Setup for the Denali Exchange Data Feed now.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-04-07 18:44:49] |
kuov222 - Posts: 1 |
Hi I have the same problem of labeled as a professional account to get real data. How do I change that? thank you
|
[2021-04-07 19:04:28] |
John - SC Support - Posts: 36350 |
kuov222: You filled out the agreements for the CME Group stating that you were a Professional. If you need to change it, then you need to redo the Agreements. You can access the CME Group agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Just keep in mind that in order to qualify as a Non-Professional for the CME Group, you have to have a funded futures trading account. And we ask for that trading account information in the Uniform Subscriber Agreement. If you do not have a futures trading account, then we recommend looking into this service: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-02-21 05:46:18] |
User691056 - Posts: 4 |
what criterial will make us non-professional vs professional. number of trades in a day, or minimum amount of money in our investment Account or our education?
|
[2023-02-21 15:17:44] |
John - SC Support - Posts: 36350 |
The main thing is if you are listed by the FINRA as a professional trader. Secondarily, if you are trading with someone else's money, then you are a professional. Otherwise, you are a non-professional. Basically, if you have to ask, then you are most likely not a professional. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: