Support Board
Date/Time: Tue, 25 Feb 2025 04:26:53 +0000
quotes delayed
View Count: 427
| [2021-04-01 15:22:42] |
| User420219 - Posts: 4 |
|
Hello, I am getting delayed quotes, I spoke with Ian at Edgeclear and he said he sent an email confirming a funded account to you, can you please restore the quotes. Thank you. |
| [2021-04-01 17:07:52] |
| John - SC Support - Posts: 38150 |
|
Everything on your account looks good. If you are still having an issue, then we need to see your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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