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Date/Time: Tue, 25 Feb 2025 01:52:49 +0000



Chart Data Not Updating - Subscribed to: 5 - Advanced (Monthly)

View Count: 609

[2021-03-30 17:02:23]
User636370 - Posts: 20
Hi,

I've searched and tried most of the steps here Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart but it doesn't seem to be any of those settings.

I am currently subscribed to: 5 - Advanced (Monthly) - 36 USD / Month

When I restart SC I get new data, but not including the most recent 15 minutes.

If I go to File >> Connect To Data Feed in the menu, 'Connect To Data Feed' is disabled.

Any help is greatly appreciated.

Thanks!
[2021-03-30 18:06:41]
John - SC Support - Posts: 38150
Refer to the following for what Real-Time data is included with Sierra Chart:
Real-Time Data

If you are needing Real-Time Futures data, then refer to the following:
Is Historical and Real-time Futures Data Included?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-30 19:34:33]
User636370 - Posts: 20
Thanks for the assist here.

I think I have what I need.

Regards,

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