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Date/Time: Mon, 24 Feb 2025 22:10:59 +0000



Renewed and chart not connecting..showing disconnected

View Count: 501

[2021-03-27 01:55:24]
User118473 - Posts: 16
Hi,
>
> I just renewed and paid for below and chart still showing "not
> connected"
>
> "- Package 11 (Advanced + Denali Data Feed Fee): $46.00 USD per month
> - "Full CME Group with Market Depth" Exchange Fee: $31.40 USD per
> month"
>
> Appreciate help!
[2021-03-27 06:59:39]
Sierra Chart Engineering - Posts: 104368
Follow the instructions in this thread here:
Removal of TT Trading Accounts from Sierra Chart Accounts for AMP Users
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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