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Date/Time: Mon, 24 Feb 2025 22:28:40 +0000



Trade Account Not Asigned

View Count: 528

[2021-03-26 16:12:56]
User226743 - Posts: 12
I previously have had no problems with Sierra Charts and I normally trade 5 days a week. But I went to login to my Sierra Chart account yesterday evening (March 25, 2021) and the platform will not connect to my data feed, and keeps showing the following message:

"Connection error message from service: SC/TT Futures ORder Routing | Connection error: Trade account not assigned."

What is the problem, and How do I fix this?
[2021-03-26 17:12:12]
Sierra_Chart Engineering - Posts: 18551
Refer to:
Removal of TT Trading Accounts from Sierra Chart Accounts for AMP Users
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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