Support Board
Date/Time: Mon, 24 Feb 2025 22:26:39 +0000
connection errors
View Count: 462
| [2021-03-26 15:55:23] |
| m zamani rad - Posts: 24 |
|
I am connected to sierra data feeds but on my top left display is red and writing no connection .why? -------------------------------------------------------------------------------- I just checked it again there is delay of 15 mints . Reading Internal Order ID file. | 2021-03-26 04:39:55.785 Reading Trade Orders file. | 2021-03-26 04:39:55.865 Reading Trade Positions file. | 2021-03-26 04:39:55.865 Reading Trade Account Data files. | 2021-03-26 04:39:55.865 Subscribing to symbol for symbol alert: MESH21_FUT_CME | 2021-03-26 04:39:55.866 UDPListener (1596). Port 22904 | Listening on UDP port 22904. | 2021-03-26 04:39:55.884 Software version: 2243 64-bit | 2021-03-26 04:39:55.884 Primary Thread ID: 2812 | 2021-03-26 04:39:55.884 Usage end date: 2021-04-15 | 2021-03-26 04:39:55.884 Enabled for: Advanced Features 2. | 2021-03-26 04:39:55.884 Enabled for: Sierra Chart Historical Data Service. | 2021-03-26 04:39:55.884 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-03-26 04:39:55.884 Enabled for: Delayed Denali Exchange Data Feed. | 2021-03-26 04:39:55.884 Enabled for exchange2: CME | 2021-03-26 04:39:55.884 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-26 04:39:55.884 Current selected Data/Trading service: SC/TT Futures Order Routing | 2021-03-26 04:39:55.884 Custom symbol settings values: enabled | 2021-03-26 04:39:55.884 Chart Update Interval: 500 | 2021-03-26 04:39:55.884 Intraday Data Storage Time Unit: 0 | 2021-03-26 04:39:55.884 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-03-26 04:39:55.884 2021-03-26 08:39:55 Local computer time in UTC | 2021-03-26 04:39:55.884 2021-03-26 04:39:55 Local computer time in SC Time Zone | 2021-03-26 04:39:55.884 2021-03-26 08:39:56 Server time in UTC | 2021-03-26 04:39:55.884 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-03-26 04:39:55.884 Program path: C:\SierraChart\ | 2021-03-26 04:39:55.884 Data Files path: C:\SierraChart\Data\ | 2021-03-26 04:39:55.884 OS Version Number: 10.0 | 2021-03-26 04:39:55.884 Locale Setting: C | 2021-03-26 04:39:55.884 DLLs: UserContributedStudies_64.dll | 2021-03-26 04:39:55.885 Allowed protected custom studies: | 2021-03-26 04:39:55.885 Created the DTC Protocol server. | 2021-03-26 04:39:55.901 DTC Protocol Server listening on port 11099. | 2021-03-26 04:39:55.902 Created the DTC Protocol historical data server. | 2021-03-26 04:39:55.902 HD Server Manager | Listening on port 11098 | 2021-03-26 04:39:55.903 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures.dtc.trading. Request ID: 1. | 2021-03-26 04:39:55.903 Mapping MESH21_FUT_CME to MESH21. Service code: cme | 2021-03-26 04:39:55.915 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-03-26 04:39:55.940 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-03-26 04:39:55.969 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-03-26 04:39:55.969 Received 5 login tokens. | 2021-03-26 04:39:56.032 Symbol settings MD5 received. Request ID: 1. | 2021-03-26 04:39:56.188 Symbol settings are up-to-date for sc_futures.dtc.trading. | 2021-03-26 04:39:56.188 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2021-03-26 04:40:00.092 ESM21_FUT_CME #1 | Reloading chart. | 2021-03-26 04:40:00.124 Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffdd9180000 | 2021-03-26 04:40:00.133 MESM21_FUT_CME Daily #2 | Reloading chart. | 2021-03-26 04:40:00.172 MESM21_FUT_CME 7500 Volume #3 | Reloading chart. | 2021-03-26 04:40:00.222 6BM21_FUT_CME [CBV] 1000 Volume #4 | Reloading chart. | 2021-03-26 04:40:00.263 6BM21_FUT_CME [CBV] 1000 Volume #4 | Performing historical Daily data download for symbol 6BM21_FUT_CME starting at last date in file. | 2021-03-26 04:40:00.277 Starting DelayedDownloadMonitoringTimer | 2021-03-26 04:40:00.277 Starting HDTimeoutTimer | 2021-03-26 04:40:00.277 Added historical Daily data request for 6BM21_FUT_CME to the queue. | 2021-03-26 04:40:00.277 Triggering next historical data download in queue. | 2021-03-26 04:40:00.277 6BM21_FUT_CME [CBV] 1000 Volume #4 | Waiting for historical downloads to complete with the IDs: 1, | 2021-03-26 04:40:00.389 Mapping 6BM21_FUT_CME to 6BM21. Service code: cme | 2021-03-26 04:40:00.430 HD Request # 1 | Downloading Historical Daily chart data for 6BM21_FUT_CME. Starting date: 2021-03-24. Service: sc_futures.dtc.trading | 2021-03-26 04:40:00.433 HD Request # 1 | Requesting historical Daily data for B6M21 starting at 2021-03-23. SC External HD service. | 2021-03-26 04:40:00.433 Mapping ESM21_FUT_CME to ESM21. Service code: cme | 2021-03-26 04:40:01.123 Starting DelayedDownloadMonitoringTimer | 2021-03-26 04:40:01.124 Starting HDTimeoutTimer | 2021-03-26 04:40:01.124 Added historical Intraday data request for ESM21_FUT_CME to the queue. | 2021-03-26 04:40:01.124 Intraday data recording state for symbol ESM21_FUT_CME is set to download 'Pending'. | 2021-03-26 04:40:01.124 Triggering next historical data download in queue. | 2021-03-26 04:40:01.124 HD Request # 2 | Downloading Intraday chart data for ESM21_FUT_CME to the file ESM21_FUT_CME.scid. Service: cme | 2021-03-26 04:40:01.124 HD Request # 2 | Download start date-time: 2021-03-26 04:34:04.000000. File last date-time: 2021-03-26 04:34:04.101002 | 2021-03-26 04:40:01.124 HD Request # 2 | Using server: ds23.sierracharts.com port 10149 | 2021-03-26 04:40:01.124 Socket (2) | Creating socket. | 2021-03-26 04:40:01.130 Socket (2) | New receive buffer size: 5242880 | 2021-03-26 04:40:01.130 Socket (2) | Connecting to IP: 216.1.90.130. | 2021-03-26 04:40:01.130 Added historical Daily data request for MESM21_FUT_CME to the queue. | 2021-03-26 04:40:01.171 Triggering next historical data download in queue. | 2021-03-26 04:40:01.171 Mapping MESM21_FUT_CME to MESM21. Service code: cme | 2021-03-26 04:40:01.171 Added historical Intraday data request for MESM21_FUT_CME to the queue. | 2021-03-26 04:40:01.217 Intraday data recording state for symbol MESM21_FUT_CME is set to download 'Pending'. | 2021-03-26 04:40:01.217 Triggering next historical data download in queue. | 2021-03-26 04:40:01.217 HD Request # 1 | Receiving historical Daily data for 6BM21_FUT_CME starting at 2021-03-24 | 2021-03-26 04:40:01.221 HD Request # 1 | Writing historical Daily data to the file 6BM21_FUT_CME.dly | 2021-03-26 04:40:01.221 HD Request # 1 | Bytes received: 230 | 2021-03-26 04:40:01.234 HD Request # 1 | Received 4 records from 2021-03-24 00:00:00 to 2021-03-26 00:00:00 (3.0 days) and wrote 3 records for 6BM21_FUT_CME | 2021-03-26 04:40:01.234 HD Request # 1 | Completion time: 1s | 2021-03-26 04:40:01.241 HD Request # 1 | Daily data download complete for 6BM21_FUT_CME. Unique request ID: 1 | 2021-03-26 04:40:01.241 Removing historical data download ID 1. | 2021-03-26 04:40:01.241 Triggering next historical data download in queue. | 2021-03-26 04:40:01.241 HD Request # 3 | Downloading Historical Daily chart data for MESM21_FUT_CME. Starting date: 2021-03-24. Service: sc_futures.dtc.trading | 2021-03-26 04:40:01.244 HD Request # 3 | Requesting historical Daily data for ETM21 starting at 2021-03-23. SC External HD service. | 2021-03-26 04:40:01.244 6BM21_FUT_CME [CBV] 1000 Volume #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-03-26 04:40:01.259 6BM21_FUT_CME [CBV] 1000 Volume #4 | Reloading chart. | 2021-03-26 04:40:01.260 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-03-26 04:40:01.339 HD Request # 2 | Sending historical data logon request message. | 2021-03-26 04:40:01.339 6BM21_FUT_CME [CBV] 1000 Volume #4 | Reloading chart. | 2021-03-26 04:40:01.748 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-03-26 04:34:04. Record interval: 0. Symbol: ESM21 | 2021-03-26 04:40:01.974 HD Request # 2 | Decompressing data. | 2021-03-26 04:40:02.074 HD Request # 2 | Receiving Intraday data for ESM21_FUT_CME starting at 2021-03-26 04:34:04.058000 | 2021-03-26 04:40:02.078 Socket (2) | CloseSocket call. | 2021-03-26 04:40:02.079 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-03-26 04:40:02.079 Socket (2) | Socket gracefully closed by remote side. | 2021-03-26 04:40:02.178 Socket (2) | Closed. | 2021-03-26 04:40:02.178 HD Request # 2 | Historical data for ESM21_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-03-26 04:40:02.221 Historical data download thread signaled to stop. | 2021-03-26 04:40:02.221 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-03-26 04:34:10.228000 | 2021-03-26 04:40:02.221 HD Request # 2 | Received 995 records from 2021-03-26 04:34:04.058000 to 2021-03-26 04:39:59.740000 (5.9 minutes) and wrote 979 records for ESM21_FUT_CME | 2021-03-26 04:40:02.221 HD Request # 2 | Completion time: 1s | 2021-03-26 04:40:02.226 HD Request # 2 | Intraday data download complete for ESM21_FUT_CME. Unique request ID: 2 | 2021-03-26 04:40:02.226 Removing historical data download ID 2. | 2021-03-26 04:40:02.226 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-03-26 04:40:02.226 Triggering next historical data download in queue. | 2021-03-26 04:40:02.226 HD Request # 4 | Downloading Intraday chart data for MESM21_FUT_CME to the file MESM21_FUT_CME.scid. Service: cme | 2021-03-26 04:40:02.447 HD Request # 4 | Download start date-time: 2021-03-26 04:34:06.000000. File last date-time: 2021-03-26 04:34:06.420000 | 2021-03-26 04:40:02.447 HD Request # 4 | Using server: ds21.sierracharts.com port 10150 | 2021-03-26 04:40:02.447 HD Request # 3 | Receiving historical Daily data for MESM21_FUT_CME starting at 2021-03-24 | 2021-03-26 04:40:02.447 HD Request # 3 | Writing historical Daily data to the file MESM21_FUT_CME.dly | 2021-03-26 04:40:02.448 HD Request # 3 | Bytes received: 238 | 2021-03-26 04:40:02.451 HD Request # 3 | Received 4 records from 2021-03-24 00:00:00 to 2021-03-26 00:00:00 (3.0 days) and wrote 3 records for MESM21_FUT_CME | 2021-03-26 04:40:02.451 Socket (2) | Creating socket. | 2021-03-26 04:40:02.452 Socket (2) | New receive buffer size: 5242880 | 2021-03-26 04:40:02.452 Socket (2) | Connecting to IP: 216.1.90.129. | 2021-03-26 04:40:02.452 HD Request # 3 | Completion time: 1s | 2021-03-26 04:40:02.458 HD Request # 3 | Daily data download complete for MESM21_FUT_CME. Unique request ID: 3 | 2021-03-26 04:40:02.458 Removing historical data download ID 3. | 2021-03-26 04:40:02.458 Triggering next historical data download in queue. | 2021-03-26 04:40:02.458 No download requests in the queue to start downloads for. | 2021-03-26 04:40:02.459 MESM21_FUT_CME[M] Daily #2 | Reloading chart. | 2021-03-26 04:40:02.505 Added historical Intraday data request for 6BM21_FUT_CME to the queue. | 2021-03-26 04:40:02.557 Intraday data recording state for symbol 6BM21_FUT_CME is set to download 'Pending'. | 2021-03-26 04:40:02.557 Triggering next historical data download in queue. | 2021-03-26 04:40:02.557 SC/TT Futures Order Routing | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2021-03-26 04:40:02.568 DTC Client socket (4) | Creating socket. Using TLS 1.2. | 2021-03-26 04:40:02.575 DTC Client socket (4) | New receive buffer size: 5242880 | 2021-03-26 04:40:02.575 DTC Client socket (4) | Connecting to IP: 208.185.224.129. | 2021-03-26 04:40:02.575 HD Request # 4 | Setting DTC encoding to Binary VLS | 2021-03-26 04:40:02.654 HD Request # 4 | Sending historical data logon request message. | 2021-03-26 04:40:02.654 SC/TT Futures Order Routing | Network connection to server complete. | 2021-03-26 04:40:02.667 SC/TT Futures Order Routing | Starting socket receive thread. | 2021-03-26 04:40:02.667 SC/TT Futures Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2021-03-26 04:40:02.667 SC/TT Futures Order Routing | Setting DTC encoding to Binary VLS | 2021-03-26 04:40:02.944 SC/TT Futures Order Routing | Sending logon request message. | 2021-03-26 04:40:02.944 SC/TT Futures Order Routing | Received logon response. | 2021-03-26 04:40:03.038 SC/TT Futures Order Routing | Server Name: SC DTC Server. | 2021-03-26 04:40:03.038 SC/TT Futures Order Routing | Server protocol version: 8. Client protocol version: 8 | 2021-03-26 04:40:03.038 SC/TT Futures Order Routing | Connection error: Trade account not assigned. | 2021-03-26 04:40:03.038 * SC/TT Futures Order Routing | Waiting for socket receive thread to end | 2021-03-26 04:40:03.055 DTC Client socket (4) | CloseSocket call. | 2021-03-26 04:40:03.055 DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2021-03-26 04:40:03.055 SC/TT Futures Order Routing | Disconnected. | 2021-03-26 04:40:03.055 DTC Client socket (4) | Socket gracefully closed by remote side. | 2021-03-26 04:40:03.146 DTC Client socket (4) | Closed. | 2021-03-26 04:40:03.146 HD Request # 4 | Requesting Intraday data. Start date-time: 2021-03-26 04:34:06. Record interval: 0. Symbol: MESM21 | 2021-03-26 04:40:03.228 HD Request # 4 | Decompressing data. | 2021-03-26 04:40:03.328 HD Request # 4 | Receiving Intraday data for MESM21_FUT_CME starting at 2021-03-26 04:34:06.388000 | 2021-03-26 04:40:03.329 Socket (2) | CloseSocket call. | 2021-03-26 04:40:03.330 HD Request # 4 | Historical data for MESM21_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-03-26 04:40:03.330 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-03-26 04:40:03.330 Historical data download thread signaled to stop. | 2021-03-26 04:40:03.330 HD Request # 4 | Timestamp of first Intraday data file record written: 2021-03-26 04:34:10.229000 | 2021-03-26 04:40:03.330 HD Request # 4 | Received 556 records from 2021-03-26 04:34:06.388000 to 2021-03-26 04:40:01.240000 (5.9 minutes) and wrote 554 records for MESM21_FUT_CME | 2021-03-26 04:40:03.330 HD Request # 4 | Completion time: 1s | 2021-03-26 04:40:03.339 HD Request # 4 | Intraday data download complete for MESM21_FUT_CME. Unique request ID: 4 | 2021-03-26 04:40:03.339 Removing historical data download ID 4. | 2021-03-26 04:40:03.339 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2021-03-26 04:40:03.339 Triggering next historical data download in queue. | 2021-03-26 04:40:03.339 HD Request # 5 | Downloading Intraday chart data for 6BM21_FUT_CME to the file 6BM21_FUT_CME.scid. Service: cme | 2021-03-26 04:40:03.339 HD Request # 5 | Download start date-time: 2021-03-26 04:34:04.000000. File last date-time: 2021-03-26 04:34:04.951009 | 2021-03-26 04:40:03.339 HD Request # 5 | Using server: ds23.sierracharts.com port 10149 | 2021-03-26 04:40:03.339 Socket (4) | Creating socket. | 2021-03-26 04:40:03.339 Socket (4) | New receive buffer size: 5242880 | 2021-03-26 04:40:03.339 Socket (4) | Connecting to IP: 216.1.90.130. | 2021-03-26 04:40:03.339 Socket (2) | Socket gracefully closed by remote side. | 2021-03-26 04:40:03.428 Socket (2) | Closed. | 2021-03-26 04:40:03.429 HD Request # 5 | Setting DTC encoding to Binary VLS | 2021-03-26 04:40:03.542 HD Request # 5 | Sending historical data logon request message. | 2021-03-26 04:40:03.543 HD Request # 5 | Requesting Intraday data. Start date-time: 2021-03-26 04:34:04. Record interval: 0. Symbol: 6BM21 | 2021-03-26 04:40:03.638 HD Request # 5 | Decompressing data. | 2021-03-26 04:40:03.735 HD Request # 5 | Receiving Intraday data for 6BM21_FUT_CME starting at 2021-03-26 04:34:04.951000 | 2021-03-26 04:40:03.736 Socket (4) | CloseSocket call. | 2021-03-26 04:40:03.736 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-03-26 04:40:03.736 HD Request # 5 | Historical data for 6BM21_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-03-26 04:40:03.757 Historical data download thread signaled to stop. | 2021-03-26 04:40:03.757 HD Request # 5 | Timestamp of first Intraday data file record written: 2021-03-26 04:34:11.623000 | 2021-03-26 04:40:03.758 HD Request # 5 | Received 188 records from 2021-03-26 04:34:04.951000 to 2021-03-26 04:39:58.921000 (5.9 minutes) and wrote 178 records for 6BM21_FUT_CME | 2021-03-26 04:40:03.758 HD Request # 5 | Completion time: 0s | 2021-03-26 04:40:03.762 HD Request # 5 | Intraday data download complete for 6BM21_FUT_CME. Unique request ID: 5 | 2021-03-26 04:40:03.762 Removing historical data download ID 5. | 2021-03-26 04:40:03.762 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2021-03-26 04:40:03.762 Triggering next historical data download in queue. | 2021-03-26 04:40:03.762 No download requests in the queue to start downloads for. | 2021-03-26 04:40:03.763 Socket (4) | Socket gracefully closed by remote side. | 2021-03-26 04:40:03.832 Socket (4) | Closed. | 2021-03-26 04:40:03.832 6BM21_FUT_CME [CBV][M] 1000 Volume #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-03-26 04:40:05.504 6BM21_FUT_CME [CBV] 2000 Volume #1 | Reloading chart. | 2021-03-26 04:40:29.997 6BM21_FUT_CME [CBV] 2500 Volume #2 | Reloading chart. | 2021-03-26 04:40:30.227 6BM21_FUT_CME [CBV] 1000 Volume #3 | Reloading chart. | 2021-03-26 04:40:30.338 USDX 1000 Volume #4 | Reloading chart. | 2021-03-26 04:40:30.985 6BM21_FUT_CME #5 | Reloading chart. | 2021-03-26 04:40:31.081 6BM21_FUT_CME #6 | Reloading chart. | 2021-03-26 04:40:31.182 6BM21_FUT_CME #7 | Reloading chart. | 2021-03-26 04:40:31.314 6BM21_FUT_CME #8 | Reloading chart. | 2021-03-26 04:40:31.360 6BM21_FUT_CME [CBV] 2000 Volume #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-03-26 04:40:31.382 Added historical Intraday data request for USDX to the queue. | 2021-03-26 04:40:31.989 Intraday data recording state for symbol USDX is set to download 'Pending'. | 2021-03-26 04:40:31.989 Triggering next historical data download in queue. | 2021-03-26 04:40:31.991 HD Request # 6 | Downloading Intraday chart data for USDX to the file USDX.scid. Service: fxstatscalc | 2021-03-26 04:40:31.992 HD Request # 6 | Download start date-time: 2021-03-25 15:49:55.000000. File last date-time: 2021-03-25 15:49:55.000001 | 2021-03-26 04:40:31.992 HD Request # 6 | Using server: ds12.sierracharts.com port 10150 | 2021-03-26 04:40:31.992 Socket (2) | Creating socket. | 2021-03-26 04:40:31.997 Socket (2) | New receive buffer size: 5242880 | 2021-03-26 04:40:31.997 Socket (2) | Connecting to IP: 204.15.197.14. | 2021-03-26 04:40:31.997 HD Request # 6 | Setting DTC encoding to Binary VLS | 2021-03-26 04:40:32.189 HD Request # 6 | Sending historical data logon request message. | 2021-03-26 04:40:32.189 HD Request # 6 | Requesting Intraday data. Start date-time: 2021-03-25 15:49:55. Record interval: 0. Symbol: USDX | 2021-03-26 04:40:32.748 HD Request # 6 | Decompressing data. | 2021-03-26 04:40:32.836 HD Request # 6 | Receiving Intraday data for USDX starting at 2021-03-25 15:49:55.000000 | 2021-03-26 04:40:33.340 HD Request # 6 | Timestamp of first Intraday data file record written: 2021-03-25 15:49:56.000000 | 2021-03-26 04:40:33.393 HD Request # 6 | Historical data for USDX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-03-26 04:40:33.396 Socket (2) | CloseSocket call. | 2021-03-26 04:40:33.396 Historical data download thread signaled to stop. | 2021-03-26 04:40:33.397 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-03-26 04:40:33.397 HD Request # 6 | Received 35578 records from 2021-03-25 15:49:55.000000 to 2021-03-26 04:40:33.000000 (12.8 hours) and wrote 35577 records for USDX | 2021-03-26 04:40:33.397 HD Request # 6 | Completion time: 2s | 2021-03-26 04:40:33.402 HD Request # 6 | Intraday data download complete for USDX. Unique request ID: 6 | 2021-03-26 04:40:33.402 Removing historical data download ID 6. | 2021-03-26 04:40:33.402 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2021-03-26 04:40:33.402 Triggering next historical data download in queue. | 2021-03-26 04:40:33.402 No download requests in the queue to start downloads for. | 2021-03-26 04:40:33.402 Socket (2) | Socket gracefully closed by remote side. | 2021-03-26 04:40:33.484 Socket (2) | Closed. | 2021-03-26 04:40:33.484 6BM21_FUT_CME [CBV][M] 1000 Volume #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-03-26 04:40:35.429 6BM21_FUT_CME [CBV] 1000 Volume #9 | Reloading chart. | 2021-03-26 04:55:21.728 6BM21_FUT_CME [CBV][M] 1000 Volume #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-03-26 04:55:25.885 6BM21_FUT_CME [CBV][M] 1 Min #9 | Reloading chart. | 2021-03-26 04:55:34.049 6BM21_FUT_CME [CBV][M] 1 Min #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-03-26 04:55:38.681 SC/TT Futures Order Routing | Connecting to the server futurestrading1.sierracharts.com. Port 11098 | 2021-03-26 04:57:39.507 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-03-26 04:57:39.514 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-03-26 04:57:39.514 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2021-03-26 04:57:39.515 SC/TT Futures Order Routing | Network connection to server complete. | 2021-03-26 04:57:39.611 SC/TT Futures Order Routing | Starting socket receive thread. | 2021-03-26 04:57:39.611 SC/TT Futures Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2021-03-26 04:57:39.611 SC/TT Futures Order Routing | Setting DTC encoding to Binary VLS | 2021-03-26 04:57:39.901 SC/TT Futures Order Routing | Sending logon request message. | 2021-03-26 04:57:39.901 SC/TT Futures Order Routing | Received logon response. | 2021-03-26 04:57:39.998 SC/TT Futures Order Routing | Server Name: SC DTC Server. | 2021-03-26 04:57:39.998 SC/TT Futures Order Routing | Server protocol version: 8. Client protocol version: 8 | 2021-03-26 04:57:39.998 SC/TT Futures Order Routing | Connection error: Trade account not assigned. | 2021-03-26 04:57:39.998 * SC/TT Futures Order Routing | Waiting for socket receive thread to end | 2021-03-26 04:57:40.024 DTC Client socket (1) | CloseSocket call. | 2021-03-26 04:57:40.024 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-03-26 04:57:40.024 SC/TT Futures Order Routing | Disconnected. | 2021-03-26 04:57:40.024 DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-03-26 04:57:40.119 DTC Client socket (1) | Closed. | 2021-03-26 04:57:40.119 The message log has been sent to support. | 2021-03-26 04:58:16.057 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2021-03-26 04:58:16.057 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 32768 | 2021-03-26 04:58:16.057 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2021-03-26 04:58:16.057 Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2021-03-26 04:58:16.389 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. | 2021-03-26 04:58:16.634 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-03-26 04:58:16.634 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-03-26 04:58:16.662 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-03-26 04:58:16.662 |
| [2021-03-26 16:27:29] |
| John - SC Support - Posts: 38148 |
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Go to File >> Data/Trade Service Settings and set the Current Selected Service to SC Data - All Services. Select OK to close that window. Then select Edit >> Translate Symbols to Current Service. This will update your symbols to the current service setting. You should be fine after that. ------------------ Separately, if your broker is AMP, then they should have changed you from the Sierra Chart Order Routing Service to CQG. Do you know if they did this? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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