Support Board
Date/Time: Mon, 24 Feb 2025 22:40:18 +0000
Data Feed Connection Failure
View Count: 537
| [2021-03-26 14:43:17] |
| User165160 - Posts: 19 |
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When I try to connect to data feed, I get the following failure message: "Connection error message from service SC/TT Future Order Routing connection error. Trade account not assigned" Please advise what I must do to address this error and connect to data feed. Thank-you Ed |
| [2021-03-26 15:23:25] |
| John - SC Support - Posts: 38148 |
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The reason this was done is explained here: Questions and Answers Regarding TT (Trading Technologies) and AMP What you need to do now is: Set Global Settings >> Data/Trade Service Settings >> Current Selected Service to SC Data-All Services. And then translate the symbols for your Chartbooks with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service This was because AMP removed the trading account from the TT system. This is an action in relation to what AMP did. Not Sierra Chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-26 15:28:53] |
| User165160 - Posts: 19 |
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okay got it worked out. "Trade account not assigned" ThreadID=62646
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