Support Board
Date/Time: Mon, 24 Feb 2025 22:37:40 +0000
Lost Majority of My Market Profiles After Changing Data/Trade Service Setting
View Count: 548
| [2021-03-26 13:47:23] |
| trader_chin - Posts: 13 |
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Hi there, I am one of the users that got disconnected for AMP's TT order routing and followed the instructions to update my Data/Trade Service Settings >> Current Selected Service to SC Data-All Services. However, upon updating, I loss majority of my past profiles. May I ask what should I do to get everything back? Regards, Chin |
 loss profile.jpg / V - Attached On 2021-03-26 13:46:09 UTC - Size: 325.78 KB - 211 views |
| [2021-03-26 15:14:11] |
| John - SC Support - Posts: 38148 |
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Do you have any other studies on that TPO chart? If so, remove all of them except the TPO and see if that fixes it. If not, then also remove the TPO study and make sure the regular data underneath looks correct. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-26 15:31:44] |
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That is a Continuous Futures Contract chart. Follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Re-download the data for all contract months. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-26 15:32:18
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