Support Board
Date/Time: Mon, 24 Feb 2025 22:28:50 +0000
My account gives me an error
View Count: 548
| [2021-03-26 13:09:42] |
| Stupid - Posts: 30 |
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Connection error message from service: SC Futures Order Routing/Data connection error: Trade account not assigned
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| [2021-03-26 13:21:16] |
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Refer to: Questions and Answers Regarding TT (Trading Technologies) and AMP What you need to do now is: Set Global Settings >> Data/Trade Service Settings >> Current Selected Service to SC Data-All Services. And then translate the symbols for your Chartbooks with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service This was because AMP removed the trading account from the TT system. This is an action in relation to what AMP did. Not Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-26 13:31:04] |
| User447693 - Posts: 24 |
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so what should i do?
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| [2021-03-26 13:35:45] |
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What you need to do now is: Set Global Settings >> Data/Trade Service Settings >> Current Selected Service to SC Data-All Services. And then translate the symbols for your Chartbooks with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-26 13:35:55
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