Support Board
Date/Time: Mon, 24 Feb 2025 22:33:02 +0000
You have disconnected me, please reconnect ASAP
View Count: 781
| [2021-03-26 12:00:49] |
| User820638 - Posts: 21 |
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I received the following email Hello scott livingston, The following action has been performed: Removed the Authorized Trading Account (AC131199) for the tt_order_routing.dtc.trading trading service. Let us know if the above account is not correct or if you have any questions. Thank You, Sierra Chart Support I did not ask for this and this is financially impacting me!!!! I am doing the FTMO challenge, please reinstate immediately |
| [2021-03-26 12:50:01] |
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Refer to: Questions and Answers Regarding TT (Trading Technologies) and AMP For now: Set Global Settings >> Data/Trade Service Settings >> Current Selected Service to SC Data-All Services. And then translate the symbols for your Chartbooks with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service This was because AMP removed the trading account from the TT system. This is an action in relation to what AMP did. Not Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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