Support Board
Date/Time: Mon, 24 Feb 2025 21:43:37 +0000
DENALI
View Count: 449
| [2021-03-25 12:07:47] |
| User419384 - Posts: 10 |
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Hello, it seemed to me that the DENALI feed was offered for 1 month, I was forced to pay $ 25 to have it until March 31 ... and do something urgent to make your website much better intuitive because it is really not practical, just to send a message for help or to get information is very long and complicated, you should make it much simpler, I cannot imagine the number of prospects who have to leave because of that
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| [2021-03-25 13:48:25] |
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This was your most recent usage time purchase: 2021-03-08 15:35:26 ** [Services Balance] | Services Balance adjustment to set Service Package to the '5 - Advanced' option with the End Date of 2021-04-08. SYSTEM 31 days 5 -36.00 USD And then on 2021-03-24 , you changed your Service Package to 11 which adjusted the Sierra Chart usage time ending date to April 4. You do not have any exchanges active on the Denali Exchange Data Feed: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed So you are still receiving delayed data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-25 13:48:59
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