Login Page - Create Account

Support Board


Date/Time: Mon, 24 Feb 2025 21:22:32 +0000



Data and charge

View Count: 438

[2021-03-25 00:53:38]
DennisR - Posts: 1
I can NOT get the data up and running. I'm not a pro and I need help. I spend all day on it and I need help.
Email me when I can talk to someone or they can remotely take control of my computer. Also, I think there was a mix up and I was charged 2X putting money on my account. I put $50 and then I put another $50. I'm working with someone using market profile, but maybe this software is too hard for a little guy.
Thank You,
Dennis Renauro
[2021-03-25 03:58:59]
Sierra Chart Engineering - Posts: 104368
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)

You can see all of your transactions here:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog

We disabled the 2 Additional Systems option because that is unlikely you needed that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-25 04:02:09

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account