Support Board
Date/Time: Mon, 24 Feb 2025 21:35:55 +0000
Question on Trade Activity Log (CQG Order Routing)
View Count: 477
| [2021-03-24 19:47:11] |
| JDCII2112 - Posts: 21 |
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I am [going to let AMP know about my issues with CQG] Been on support with them the last two days. Over the last two weeks CQG has cost me 2.7k in profits with outages and horrible slippage. Do you know where the trade activity log gets it's timestamp from? I am showing a trade that filled yesterday at 14:00:00.137 that isn't on the time and sales. |
 IMG-20210323-WA0026.jpg / V - Attached On 2021-03-24 19:45:35 UTC - Size: 164.51 KB - 186 views |
| [2021-03-24 21:23:33] |
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We looked into this and in the case of CQG all of the timestamps in the Trade Activity Log are using your local computer clock. In our experience, this is not a reliable means to determine the order fill times. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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