Support Board
Date/Time: Mon, 24 Feb 2025 21:47:28 +0000
Can not connect to Denali Exchange Data Feed. Can not remove CQG WebAPI
View Count: 558
| [2021-03-24 16:41:23] |
| User344478 - Posts: 157 |
|
Reading Internal Order ID file. | 2021-03-24 10:44:55.884 Reading Trade Orders file. | 2021-03-24 10:44:56.136 Reading Trade Positions file. | 2021-03-24 10:44:56.138 Reading Trade Account Data files. | 2021-03-24 10:44:56.138 Subscribing to symbol for symbol alert: YM | 2021-03-24 10:44:56.140 UDPListener (1192). Port 22904 | Listening on UDP port 22904. | 2021-03-24 10:44:56.178 Software version: 2239 64-bit | 2021-03-24 10:44:56.179 Primary Thread ID: 8640 | 2021-03-24 10:44:56.179 Usage end date: 2021-03-26 | 2021-03-24 10:44:56.179 Enabled for: Sierra Chart Historical Data Service. | 2021-03-24 10:44:56.179 Enabled for: Delayed Denali Exchange Data Feed. | 2021-03-24 10:44:56.179 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-24 10:44:56.179 Current selected Data/Trading service: CQG WebAPI | 2021-03-24 10:44:56.179 Custom symbol settings values: enabled | 2021-03-24 10:44:56.179 Chart Update Interval: 500 | 2021-03-24 10:44:56.179 Intraday Data Storage Time Unit: 1 | 2021-03-24 10:44:56.179 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-03-24 10:44:56.179 2021-03-24 14:44:56 Local computer time in UTC | 2021-03-24 10:44:56.179 2021-03-24 10:44:56 Local computer time in SC Time Zone | 2021-03-24 10:44:56.179 2021-03-24 14:44:56 Server time in UTC | 2021-03-24 10:44:56.179 Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-03-24 10:44:56.179 Program path: C:\SierraChart\ | 2021-03-24 10:44:56.179 Data Files path: C:\SierraChart\Data\ | 2021-03-24 10:44:56.179 OS Version Number: 6.3 | 2021-03-24 10:44:56.180 Locale Setting: C | 2021-03-24 10:44:56.180 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-03-24 10:44:56.180 Allowed protected custom studies: | 2021-03-24 10:44:56.180 Created the DTC Protocol server. | 2021-03-24 10:44:56.233 DTC Protocol Server listening on port 11099. | 2021-03-24 10:44:56.234 Created the DTC Protocol historical data server. | 2021-03-24 10:44:56.234 HD Server Manager | Listening on port 11098 | 2021-03-24 10:44:56.235 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-03-24 10:44:56.236 Received 5 login tokens. | 2021-03-24 10:44:56.715 Symbol settings MD5 received. Request ID: 1. | 2021-03-24 10:44:56.961 Symbol settings are up-to-date for cqg. | 2021-03-24 10:44:56.961 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2021-03-24 10:45:00.843 The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\ExampleChartbook.cht | 2021-03-24 10:45:00.844 * CQG WebAPI | Connecting to server api.cqg.com | 2021-03-24 10:45:02.844 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-03-24 10:45:02.844 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-03-24 10:45:02.845 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-03-24 10:45:02.845 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2021-03-24 10:45:02.845 CQG WebSocket | Opening WebSocket. | 2021-03-24 10:45:02.915 CQG WebSocket | Sending WebSocket handshake. | 2021-03-24 10:45:02.915 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-03-24 10:45:03.094 CQG WebSocket | Server header | Connection: upgrade | 2021-03-24 10:45:03.094 CQG WebSocket | Server header | Sec-WebSocket-Accept: NIsSue56tiS4wArz/gCZG3AKxhc= | 2021-03-24 10:45:03.094 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-03-24 10:45:03.094 CQG WebSocket | Server header | Upgrade: websocket | 2021-03-24 10:45:03.094 CQG WebSocket | Server header | | 2021-03-24 10:45:03.094 CQG WebSocket | Web socket state is now open. | 2021-03-24 10:45:03.094 CQG WebAPI | WebSocket connected. | 2021-03-24 10:45:03.094 CQG WebAPI | Sending market data logon message. | 2021-03-24 10:45:03.094 CQG WebAPI | Base Time: 2021-03-14T19:18:56. 2021-03-14 19:18:56 | 2021-03-24 10:45:03.271 CQG WebAPI | Logon successful. Session Token = vAMdRntwMfwHmrchF3wYviStJEHHngBWxWpzJSvLtvwIEW7mh2DbtNIizkauVxJvmmoZJyDC4aD | 2021-03-24 10:45:03.271 CQG WebAPI | Connected to server complete. | 2021-03-24 10:45:03.271 Triggering next historical data download in queue. | 2021-03-24 10:45:03.272 Triggering next historical data download in queue. | 2021-03-24 10:45:03.272 Triggering next historical data download in queue. | 2021-03-24 10:45:03.272 Triggering next historical data download in queue. | 2021-03-24 10:45:03.272 Subscribing to symbol for symbol alert. YM | 2021-03-24 10:45:03.272 CQG WebAPI | Starting real-time market data updates for: YM. ID: 1 Service code: equities.us | 2021-03-24 10:45:03.272 CQG WebAPI | Sending symbol resolution request for YM. ID: 435867 | 2021-03-24 10:45:03.272 CQG WebAPI | Requesting security definition data for: YM. ID: 1 | 2021-03-24 10:45:03.272 Updated verified funded futures trading account ending date to: 2021-04-23 14:45:03 | 2021-03-24 10:45:03.281 CQG WebAPI | Sending Trade Accounts request message. | 2021-03-24 10:45:03.281 No download requests in the queue to start downloads for. | 2021-03-24 10:45:03.281 No download requests in the queue to start downloads for. | 2021-03-24 10:45:03.281 No download requests in the queue to start downloads for. | 2021-03-24 10:45:03.282 No download requests in the queue to start downloads for. | 2021-03-24 10:45:03.282 CQG WebAPI | Brokerage name: AMP. Account Name: 104278 | 2021-03-24 10:45:03.388 CQG WebAPI | Sending collateral subscribe request. | 2021-03-24 10:45:03.388 CQG WebAPI | Sending positions subscribe request. RequestID: 435870 | 2021-03-24 10:45:08.263 CQG WebAPI | Sending orders subscribe request. RequestID: 435871 | 2021-03-24 10:45:08.263 CQG WebAPI | Received symbol resolution report for symbol F.US.YMM21. Search Symbol: YM. Request ID: 435867. Contract ID: 1. | 2021-03-24 10:45:10.544 Symbol Error - YM is unknown, unavailable, or improperly formatted. Exact match not found for symbol YM | 2021-03-24 10:45:10.544 Enabling compression for file: C:\SierraChart\Data\F.US.YMM21.scid. This may take a while. | 2021-03-24 11:39:14.681 File compression enabled. C:\SierraChart\Data\F.US.YMM21.scid. CompressionState=2 | 2021-03-24 11:39:14.681 F.US.YMM21 1 Min #1 | Reloading chart. | 2021-03-24 11:39:14.685 F.US.YMM21 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.YMM21.scid | 2021-03-24 11:39:14.699 CQG WebAPI | Starting real-time market data updates for: F.US.YMM21. ID: 2 Service code: cqg | 2021-03-24 11:39:15.184 CQG WebAPI | Sending symbol resolution request for F.US.YMM21. ID: 435872 | 2021-03-24 11:39:15.185 CQG WebAPI | Requesting security definition data for: F.US.YMM21. ID: 2 | 2021-03-24 11:39:15.185 CQG WebAPI | Using primary service for historical data for F.US.YMM21 | 2021-03-24 11:39:15.185 Starting DelayedDownloadMonitoringTimer | 2021-03-24 11:39:15.185 Starting HDTimeoutTimer | 2021-03-24 11:39:15.185 Added historical Intraday data request for F.US.YMM21 to the queue. | 2021-03-24 11:39:15.185 Intraday data recording state for symbol F.US.YMM21 is set to download 'Pending'. | 2021-03-24 11:39:15.185 Triggering next historical data download in queue. | 2021-03-24 11:39:15.185 Delaying start of download for F.US.YMM21 | 2021-03-24 11:39:15.186 CQG WebAPI | Received symbol resolution report for symbol F.US.YMM21. Search Symbol: F.US.YMM21. Request ID: 435872. Contract ID: 1. | 2021-03-24 11:39:15.240 CQG WebAPI | Requesting market data for F.US.YMM21 | 2021-03-24 11:39:15.240 HD Request # 1 | Downloading Intraday chart data for F.US.YMM21 to the file F.US.YMM21.scid. Service: cqg | 2021-03-24 11:39:20.186 HD Request # 1 | Performing multistage download. Downloading Minute data first. | 2021-03-24 11:39:20.187 HD Request # 1 | Download start date-time: 2020-09-19 11:39:20.000000. File last date-time: 00:00:00.000000 | 2021-03-24 11:39:20.187 HD Request # 1 | Disabling Intraday chart updating for symbol. | 2021-03-24 11:39:20.187 HD Request # 1 | Requesting historical Minute data. | 2021-03-24 11:39:20.187 HD Request # 1 | Receiving Intraday data for F.US.YMM21 starting at 2020-12-24 10:39:00.000000 | 2021-03-24 11:39:20.818 HD Request # 1 | Timestamp of first Intraday data file record written: 2020-12-24 10:39:00.000000 | 2021-03-24 11:39:20.825 HD Request # 1 | Received 84031 records from 2020-12-24 10:39:00.000000 to 2021-03-24 11:39:00.000000 (90.0 days) and wrote 84031 records for F.US.YMM21 | 2021-03-24 11:39:20.833 HD Request # 1 | Completion time: 0s | 2021-03-24 11:39:20.834 HD Request # 1 | Intraday data download complete for F.US.YMM21. Unique request ID: 1 | 2021-03-24 11:39:20.834 Added historical Intraday data request for F.US.YMM21 to the queue. | 2021-03-24 11:39:20.834 Triggering next historical data download in queue. | 2021-03-24 11:39:20.834 HD Request # 2 | Downloading Intraday chart data for F.US.YMM21 to the file F.US.YMM21.scid. Service: cqg | 2021-03-24 11:39:20.835 HD Request # 2 | Rounding start date-time down to the minute: 2020-09-19 11:39:00.000 | 2021-03-24 11:39:20.836 HD Request # 2 | Download start date-time: 2020-09-19 11:39:00.000000. File last date-time: 00:00:00.000000 | 2021-03-24 11:39:20.836 HD Request # 2 | Requesting historical Tick data. | 2021-03-24 11:39:20.836 HD Request # 2 | Receiving Intraday data for F.US.YMM21 starting at 2021-03-19 11:39:21.496000 | 2021-03-24 11:39:23.980 HD Request # 2 | Rounded first tick record Date-time down to minute: 2021-03-19 11:39:00 | 2021-03-24 11:39:23.980 HD Request # 2 | Truncated Intraday data file at 2021-03-19 11:39:00 while receiving initial tick data during multistage download. | 2021-03-24 11:39:23.982 HD Request # 2 | Date-time after truncate 2021-03-19 11:38:00 | 2021-03-24 11:39:23.983 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-03-19 11:39:21.496000 | 2021-03-24 11:39:23.987 HD Request # 2 | Received 464439 records from 2021-03-19 11:39:21.496000 to 2021-03-24 11:39:19.884002 (5.0 days) and wrote 464439 records for F.US.YMM21 | 2021-03-24 11:39:24.029 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2021-03-24 15:39:19.884002 | 2021-03-24 11:39:24.031 Added 33 Time and Sales records to Intraday data file for F.US.YMM21 after download. | 2021-03-24 11:39:24.031 HD Request # 2 | Completion time: 4s | 2021-03-24 11:39:24.032 HD Request # 2 | Intraday data download complete for F.US.YMM21. Unique request ID: 1 | 2021-03-24 11:39:24.032 Removing historical data download ID 1. | 2021-03-24 11:39:24.032 Real-time Intraday chart data file updates started for F.US.YMM21 | 2021-03-24 11:39:24.032 Opened cached Intraday file: C:\SierraChart\Data\F.US.YMM21.scid. Thread ID: 8640 | 2021-03-24 11:39:24.033 Intraday chart data file opened for F.US.YMM21 | 2021-03-24 11:39:24.033 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-03-24 11:39:24.033 F.US.YMM21 1 Min #1 | Flagging to reload Intraday data on download completion. | 2021-03-24 11:39:24.033 Triggering next historical data download in queue. | 2021-03-24 11:39:24.033 No download requests in the queue to start downloads for. | 2021-03-24 11:39:24.033 F.US.YMM21 1 Min #1 | Reloading chart. | 2021-03-24 11:39:24.187 F.US.MYMM21 Daily #1 | Reloading chart. | 2021-03-24 11:43:06.534 Enabling compression for file: C:\SierraChart\Data\F.US.MYMM21.dly. This may take a while. | 2021-03-24 11:43:06.536 File compression enabled. C:\SierraChart\Data\F.US.MYMM21.dly. CompressionState=0 | 2021-03-24 11:43:06.536 F.US.MYMM21 Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.MYMM21.dly | 2021-03-24 11:43:06.541 Starting DelayedDownloadMonitoringTimer | 2021-03-24 11:43:07.029 Starting HDTimeoutTimer | 2021-03-24 11:43:07.029 Added historical Daily data request for F.US.MYMM21 to the queue. | 2021-03-24 11:43:07.029 Triggering next historical data download in queue. | 2021-03-24 11:43:07.029 CQG WebAPI | Starting real-time market data updates for: F.US.MYMM21. ID: 3 Service code: cqg | 2021-03-24 11:43:07.030 CQG WebAPI | Sending symbol resolution request for F.US.MYMM21. ID: 435875 | 2021-03-24 11:43:07.030 CQG WebAPI | Requesting security definition data for: F.US.MYMM21. ID: 3 | 2021-03-24 11:43:07.030 HD Request # 3 | Downloading Historical Daily chart data for F.US.MYMM21. Starting date: 1971-03-25. Service: cqg | 2021-03-24 11:43:07.031 HD Request # 3 | Requesting historical Daily data for YRM21 starting at 1971-03-24. SC External HD service. | 2021-03-24 11:43:07.031 CQG WebAPI | Received symbol resolution report for symbol F.US.MYMM21. Search Symbol: F.US.MYMM21. Request ID: 435875. Contract ID: 2. | 2021-03-24 11:43:07.082 CQG WebAPI | Requesting market data for F.US.MYMM21 | 2021-03-24 11:43:07.082 HD Request # 3 | Receiving historical Daily data for F.US.MYMM21 starting at 2020-06-18 | 2021-03-24 11:43:08.271 HD Request # 3 | Writing historical Daily data to the file F.US.MYMM21.dly | 2021-03-24 11:43:08.272 HD Request # 3 | Bytes received: 10536 | 2021-03-24 11:43:08.277 HD Request # 3 | Received 193 records from 2020-06-18 00:00:00 to 2021-03-24 00:00:00 (280.0 days) and wrote 193 records for F.US.MYMM21 | 2021-03-24 11:43:08.277 HD Request # 3 | Completion time: 1s | 2021-03-24 11:43:08.282 HD Request # 3 | Daily data download complete for F.US.MYMM21. Unique request ID: 2 | 2021-03-24 11:43:08.283 Removing historical data download ID 2. | 2021-03-24 11:43:08.283 Triggering next historical data download in queue. | 2021-03-24 11:43:08.283 No download requests in the queue to start downloads for. | 2021-03-24 11:43:08.283 F.US.MYMM21 Daily #1 | Reloading chart. | 2021-03-24 11:43:08.534 F.US.MYMM21 1 Min #2 | Reloading chart. | 2021-03-24 11:43:13.500 CQG WebAPI | Using primary service for historical data for F.US.MYMM21 | 2021-03-24 11:43:14.499 Added historical Intraday data request for F.US.MYMM21 to the queue. | 2021-03-24 11:43:14.499 Intraday data recording state for symbol F.US.MYMM21 is set to download 'Pending'. | 2021-03-24 11:43:14.499 Triggering next historical data download in queue. | 2021-03-24 11:43:14.499 HD Request # 4 | Downloading Intraday chart data for F.US.MYMM21 to the file F.US.MYMM21.scid. Service: cqg | 2021-03-24 11:43:14.501 HD Request # 4 | Download start date-time: 2021-03-23 18:16:33.000000. File last date-time: 2021-03-23 18:16:33.000000 | 2021-03-24 11:43:14.501 HD Request # 4 | Requesting historical Minute data. | 2021-03-24 11:43:14.501 HD Request # 4 | Receiving Intraday data for F.US.MYMM21 starting at 2021-03-23 18:16:00.000000 | 2021-03-24 11:43:14.731 HD Request # 4 | Timestamp of first Intraday data file record written: 2021-03-23 18:17:00.000000 | 2021-03-24 11:43:14.734 HD Request # 4 | Received 1048 records from 2021-03-23 18:16:00.000000 to 2021-03-24 11:43:00.000000 (17.4 hours) and wrote 1047 records for F.US.MYMM21 | 2021-03-24 11:43:14.734 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2021-03-24 15:43:00.000000 | 2021-03-24 11:43:14.747 Added 3 Time and Sales records to Intraday data file for F.US.MYMM21 after download. | 2021-03-24 11:43:14.747 HD Request # 4 | Completion time: 0s | 2021-03-24 11:43:14.749 HD Request # 4 | Intraday data download complete for F.US.MYMM21. Unique request ID: 3 | 2021-03-24 11:43:14.749 Removing historical data download ID 3. | 2021-03-24 11:43:14.749 Real-time Intraday chart data file updates started for F.US.MYMM21 | 2021-03-24 11:43:14.749 Opened cached Intraday file: C:\SierraChart\Data\F.US.MYMM21.scid. Thread ID: 8640 | 2021-03-24 11:43:14.759 Intraday chart data file opened for F.US.MYMM21 | 2021-03-24 11:43:14.759 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2021-03-24 11:43:14.759 Triggering next historical data download in queue. | 2021-03-24 11:43:14.760 No download requests in the queue to start downloads for. | 2021-03-24 11:43:14.760 F.US.MYMM21 1 Min #1 | Reloading chart. | 2021-03-24 12:18:56.076 |
| [2021-03-24 16:56:48] |
| John - SC Support - Posts: 38146 |
|
What is it exactly that you want to do?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-24 17:43:23] |
| User344478 - Posts: 157 |
|
I stop work with AMP, where I used only Sierra Chart platform for trading futures. I want to start working with Sierra Chart directly for trading futures. I have wired to Sierra Chart $300.00 yesterday. I use last version of SC. I need connection to SC and Denali.
|
| [2021-03-24 18:45:26] |
| John - SC Support - Posts: 38146 |
|
We are not a brokerage. In order to make trades you will need to have a broker, like AMP. If you do not want to use AMP specifically, that is fine, but you will need to find a broker that supports one of the Trading Services that we support. You will find the list here: Supported Data and Trading Services: Supported Services For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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